Operations Manager — Farm Store, Warehouse & Fulfillment

Copia Farm is looking for a strong, grounded, hands-on manager to lead the daily operation of our farm store, warehouse, fulfillment, inventory, and team. This is not a desk-only management position. We need someone who can lead from the floor , think clearly, communicate directly, solve problems quickly, and work right alongside the team when needed. The right person is physically capable, experienced, mature, hardworking, and genuinely trustworthy. We are growing quickly and need someone who can bring structure, accountability, and steady leadership to a busy real-world operation. What You’ll Own Daily farm store and warehouse operations Team direction, accountability, and follow-through Inventory organization and accuracy Fulfillment and order flow Driver and delivery coordination Stocking and freezer/cooler organization Customer-service escalations Training and onboarding employees Daily priorities and work assignments Keeping systems, lists, SOPs, and recurring tasks organized Noticing problems before they become bigger problems Making sure work is actually completed, not simply assigned Helping improve systems as the farm grows You will need to understand the operation deeply enough to step into the work yourself, troubleshoot problems, teach others, and eventually delegate effectively. Who We’re Looking For We are looking for an adult leader with real-world experience — someone who has already had meaningful responsibility and knows what it feels like to be accountable for people, deadlines, equipment, inventory, customers, or operations. You should be: Comfortable with the physical demands of an active, hands-on role.— this job involves walking, lifting, stocking, moving product, working in coolers/freezers, and helping wherever the operation needs you Experienced in operations, management, logistics, retail, warehousing, production, military leadership, trades, agriculture, hospitality, or another demanding environment Able to lead through doing, not just directing Comfortable being vocal and clear when something needs to be addressed Smart, observant, and able to understand how multiple moving pieces affect each other Calm and decisive when something goes wrong Able to hold people accountable without creating unnecessary drama Organized enough to build and maintain systems Willing to learn the operation from the ground up Dependable and consistent Comfortable with technology, schedules, apps, lists, and basic reporting Character Matters Skill alone is not enough for this role. We want someone who is fundamentally a good, trustworthy person — someone we feel good about representing Copia to employees, customers, vendors, and the community. That means: honest authentic likable and approachable fair respectful accountable discreet willing to admit mistakes someone people can genuinely root for You do not need to be flashy or charismatic. You do need to be someone people trust and want to follow. Grit & Commitment Copia is a real working farm and growing small business. Things break. Plans change. Busy seasons get intense. Sometimes the work is physically demanding and inconvenient. We need someone with skin in the game . Someone who: shows up works hard stays when things are difficult does not disappear when pressure increases finishes what they start takes ownership instead of explaining why something could not be done wants to build something over time This is not a good fit for someone who wants a comfortable supervisory job where other people do the hard parts. Leadership Style The strongest candidate will be a player-coach . You should be able to: jump into the work when needed give clear direction speak up when standards are slipping teach people how to do something correctly make decisions without waiting for constant approval communicate problems early follow up until something is actually finished earn authority through competence, consistency, and character 30–60–90 Da…

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