Operations Manager
Nonn’sDescription: COMPANY OVERVIEW Artisan Design Group (ADG), a Lowe's company, is a leading national provider of interior finishings solutions for homebuilders and property management clients. ADG delivers end-to-end design, procurement, and installation services for flooring, cabinets, countertops, and a growing portfolio of interior products. Founded in 2016, ADG has grown by uniting respected regional operators across the country. Following its 2025 acquisition by Lowe's Companies, Inc., the company continues to operate as ADG while benefiting from the scale, resources, and brand strength of one of the most trusted names in home improvement. Together, they are expanding their capabilities in a highly fragmented market while remaining committed to craftsmanship, service, and local expertise that make their teams valued partners nationwide. Requirements: JOB SUMMARY Join our team in the flooring and construction interior finishes industry with a 40+ year commitment to offering first-quality materials, competitive prices and unmatched service. Nonn's is currently seeking an individual with outstanding customer service and leadership skills, along with construction knowledge, to succeed in the role of Operations Manager. This is a leadership role reporting directly to the President/CEO and oversees a regional warehouse and installation function. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Evaluate and manage the resources and processes required for the successful completion of a high volume of residential and commercial projects. Work closely with local sales department to plan operations in conjunction with sales performance and forecasts. Fluctuate resources in line with capacity and performance targets. Work closely with internal team members to provide accurate installation forecasts and performance reporting. Work to ensure that we are delivering an excellent customer experience and escalate customer concerns as necessary. Demonstrate flexibility and willingness to “wear many hats” and actively support the following: performing site evaluations, permitting, project scheduling, supporting installations, performing warehousing functions, and completing service calls. Manage the on-site facilities as necessary. Follow and enforce all safety policies and procedures; initiate and lead safety meetings. SUPERVISORY RESPONSIBILITIES This position carries out supervisory responsibilities in accordance with company guidelines, policies and procedures, and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Supervise department associates. Set goals for performance and deadlines in ways that align with company’s plans and vision. Organize workflow and ensure that employees understand their duties or delegated tasks. Provide mentoring, performance coaching, and discipline as needed to ensure employee engagement and job success. Hire any vacant positions within the department and provide new hire orientation and training EDUCATION, EXPERIENCE & QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 5+ years of work experience in construction, preferably in flooring or other interior finishes. 3+ years of work experience leading teams. Previous work experience applying mechanical skills to solve equipment and technical challenges. Previous work experience reading and analyzing blueprints. Previous work experience using Microsoft Office applications as a daily requirement. Previous work experience using a CRM…