Operations Manager

Operations Manager – IronEyes Monitoring Location: Edmonton, Alberta Type: Full-time, permanent Reports to: Ownership Travel: Some travel required About IronEyes Monitoring IronEyes Monitoring builds, deploys and supports monitoring towers for clients who need reliable eyes on their sites. We assemble our towers in-house, ship them to where they're needed, and keep them running in the field. We're a growing team, and we're looking for an Operations Manager to own the work that gets towers built, out the door and working. The role The Operations Manager runs day-to-day operations from the assembly room to the field. You'll schedule and track deployments, lead the assembly and dispatch teams, keep parts and inventory flowing across the border and back, and make sure our facility is safe and well maintained. You'll set the benchmarks for how we measure performance, and you'll have the authority to build the team that hits them. What you'll do Deployments and field support Schedule tower deployments and coordinate dispatch to client sites Track every deployed unit: location, status, service history and return dates Lead field troubleshooting, by phone or on site, to get units back online fast Assembly Manage the assembly team and set daily priorities Run the assembly room: layout, workflow, tools, cleanliness and output Oversee tower assembly to consistent quality and build standards Procurement, inventory and logistics Handle repeat component procurement and maintain supplier relationships Manage inventory levels, counts and reorder points so builds never stall Coordinate inventory logistics for inbound components and outbound finished towers, including cross-border shipments Facility and safety Oversee facility maintenance and coordinate repairs and service providers Own operations and facility safety: procedures, training, inspections and incident follow-up Team and performance Set benchmark KPIs and track team performance against them Hire, coach, and when necessary terminate members of the assembly and dispatch teams What you bring Required 5+ years in operations, with at least 2 years managing a team in manufacturing, assembly, field service or a similar hands-on setting Proven experience scheduling and tracking field deployments or service work Inventory and procurement experience, including managing suppliers and reorder cycles Working knowledge of workplace health and safety practices (Alberta OHS familiarity preferred) Strong troubleshooting skills with electrical, electronic or mechanical equipment Comfort with hiring, performance management and difficult personnel decisions Organized, data-minded, and comfortable setting and reporting on KPIs Valid driver's licence and ability to travel as required Assets Cross-border shipping and customs experience (Canada–U.S.) Background with security, surveillance, telecom or remote monitoring equipment Experience with inventory or fleet tracking software Facility maintenance or trades background What we offer Competitive salary: $80,000 to $97,500 CAD based on experience STIP and LTIP Compensation Vacation: 2 weeks paid Travel and vehicle expenses covered when on the road Real ownership of how operations run, with direct access to the owners The chance to shape a growing company and build your own team How to apply Send your resume and a short note on an operation you've improved to ownership@ironeyes.com with "Operations Manager" in the subject line. Applications are reviewed as they arrive. We thank all applicants; only those selected for an interview will be contacted. Pay: $80,000.00-$97,500.00 per year Work Location: In person

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