Operations Manager
Mawi'Art: Wabanaki Artist CollectiveAbout Us Mawi’Art: Wabanaki Artist Collective is the only Indigenous-led pan-Atlantic organization supporting development of the Indigenous arts sector in Atlantic Canada. Mawi’Art is a non-profit organization dedicated to supporting, promoting and celebrating Indigenous artists and cultural expression. The Opportunity We are seeking an organized, resourceful and collaborative Operations Manager to help lead our day-to-day operations and strengthen the systems that support our mission. The Operations Manager reports directly to the Executive Director and is responsible for overseeing the day-to-day administrative and operational functions to ensure smooth delivery of programs, project and events. This position brings together operational leadership, financial administrative, human resource coordination, program logistics and organizational planning. The successful candidate will help ensure that our staff, artists, programs and community contributing to meaningful work in the Indigenous arts and culture sector. Key Responsibilities Leadership & Management Implement, manage, and evaluate operational processes and procedures, in accordance with the standards and procedures set out by the organization. Demonstrate visible leadership to employees to encourage maximum performance and dedication. Establish and foster an environment that stimulates good communication, teamwork, and creativity in both problem-solving and identification of opportunities. Build and maintain positive relationships with artist members, community partners, and external partnerships. Operations Management Oversee the daily organizational operations and maintain effective administrative systems, policies and procedures. Manage procurement processes and coordinate material and resource allocation. Drive process improvements and act as change agent as necessary to implement operational best practices. Oversee, manage, and coordinate programs, projects, events, and social enterprises within organization. Encompass the vision, mission, and values of the organization in all communications, operations, and outreach. Financial and Human Resource Management Assists the ED in meeting financial objectives. Interpret quarterly and annual reports that enable the organization’s ability to leverage current funding opportunities and find new funding opportunities. Ensure corporate policy and regulatory initiatives are consistently applied. Ensure that insurance requirements are met - vehicle, Board of Directors, building contents and liability, criminal record checks, etc. Coordinate staff recruiting, onboarding, personnel records, scheduling and human resources administration. Supervise staff from different departments and provide constructive feedback. Maintain, monitor, and develop HR policies, procedures, job descriptions, handbooks, orientation plans, etc. that reflect the culture of the organization. Knowledge Understanding of intersection of Indigenous arts, community, and cultural advocacy. Knowledge of Indigenous and/or Mi’kmaq communities and organizations. Effective project management. Understand, read, write, speak one or more of the Wabanaki languages (e.g., Mi’kmaq, Wolastoqiyik or Passamaquoddy) an asset. Skills & Abilities Strong leadership skills. Excellent communication (written and verbal) and interpersonal skills. Exceptional organizational and project management abilities. Ability to work independently and collaboratively in a team environment. Cultural sensitivity and the ability to work effectively with diverse populations. Problem-solving and analytical skills to assess program performance and address challenges. Financial literacy skills such as budgeting and reporting. Results oriented. Proficiency in MS Office 365 Suite, computer programming, applications. Familiarity with social media platforms. Ability to adapt quickly to changing organizational needs and unexpected challenges. Working Conditions Primarily office w…