Operations Manager

The Opportunity Lab Alley is looking for a high-energy, execution-focused Operations Manager to lead our Austin warehouse facilities and drive end-to-end fulfillment for our "Essential Chemicals." Known as the "Amazon for Chemicals," Lab Alley is a rapidly growing, founder-led e-commerce platform built to make purchasing high-purity chemical compounds effortless, transparent, and fast. In this role, you will lead daily warehouse and downpacking operations-spanning bulk receiving, blending, inventory accuracy, and HazMat shipping-while maintaining a culture rooted in safety, speed, and continuous improvement. If you thrive where logical systems meet fast-paced logistics, we want you on our leadership team. Key Responsibilities Daily OperationsDirect Leadership Operational Execution: Oversee daily receiving, downpacking, inventory control, picking, packing, and shipping to maintain 99.5%+ on-time delivery and 98.9%+ inventory accuracy . Team ManagementDevelopment: Direct, mentor, and scale a high-performing productionwarehouse team. Directly supervise two key leaders: Production Supervisor and Shipping Supervisor . LaborPerformance: Handle scheduling, cross-training, shift planning, and regular performance evaluations to optimize labor hours and throughput. Compliance, SafetyCarrier Management HazMatRegulatory Leadership: Enforce strict adherence to safety protocols and federal/international regulations regarding hazardous materials handling ( DOT, IATA, OSHA ). CarrierLogistics Coordination: Partner with small parcel (UPS, FedEx) and freight forwarders to optimize freight costs, maintain transit SLAs, and resolve carrier delays. Process OptimizationInventory Integrity LeanContinuous Improvement: Identify operational bottlenecks and implement Lean/5S workflows to boost throughput, lower cost-per-order, and reduce waste. ERPCycle Count Management: Lead cycle counts and reconciliation audits to guarantee real-time physical inventory aligns with our ERP platform. What You'll Bring Required Qualifications 5+ years of operations or production management experience in warehouse/fulfillment environments-preferably within chemical, pharmaceutical, specialty manufacturing, or regulated industries . Technical Proficiency: Hands-on experience with modern Warehouse Management Systems (WMS) and enterprise ERP platforms. Regulatory Compliance: Strong foundational knowledge of HazMat storage, downpacking, and shipping regulations. DOT/IATA certification is a strong plus. Data-Driven Mindset: Proven ability to monitor and leverage KPIs (order cycle time, pick accuracy, cost-per-unit) to optimize daily capacity. Physical Demands: Ability to work on your feet in an active warehouse setting, including standing for extended periods and lifting up to 50 lbs safely. Our CultureValues At Lab Alley, our core values drive how we work, hire, and grow together: CAREGENUINE: We take immense pride in our work, look out for our teammates, and communicate directly, authentically, and transparently. COMMITMENTWORK ETHIC: We are fully engaged, resilient, and focused on executing every project with precision. INITIATIVEINNOVATION: We don't wait for permission to solve problems. We constantly seek smarter tools, technologies, and methods to elevate our customer experience. GROWTH: We foster a learning mindset-encouraging continuous development and curiosity at every level of the business. Giving Back: We believe business should be a force for good. Through our partnership with Ecodrive, every order placed on our website plants a tree to support global reforestation and local socio-economic development. BenefitsCompensation Comprehensive Healthcare: Medical, Dental, and Vision coverage. Income ProtectionWellness: Short-Term Disability, LifeAD&D insurance, Supplemental Health Options, and an Employee Discount Program. FinancialPTO: 401(k) retirement plan with match options and generous Paid Time Off (PTO). CultureDevelopment: Structured career growth paths, ongoing…

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