Operations Manager

Cohere Beauty is a diverse team of strategic collaborators, product innovators, R and D formulators, and manufacturing professionals. Built on beauty and rooted in quality, our promise is to collaborate, co-innovate, co-develop, and co-manufacture. Promoting diversity and sustainability through our facilities and supply chains, Cohere Beauty’s approach to social, safety, and environmental responsibility is grounded in a commitment to our employees, customers, and the communities where we live and work. At Cohere Beauty, we’re here for what’s next. Job Summary The Operations Manager leads the day-to-day execution and performance of Production (filling and packaging), Maintenance, and Warehouse at Cohere Beauty’s Phoenix facility. This leader is accountable for safe, compliant, reliable and cost-effective operations; meeting customer commitments; developing strong department leaders; and sustaining a culture of ownership, operational discipline and continuous improvement. Reporting to the Site Leader, the Operations Manager translates business priorities into executable plans, makes timely operational decisions, and works closely with the separately managed Compounding function and other site partners to deliver results across safety, quality, delivery, cost and people. Responsibilities Operational Execution and Performance Lead Production, Maintenance and Warehouse leaders to execute daily and weekly plans, resolve constraints and achieve site operating objectives within the assigned functions. Establish disciplined daily management, shift handoffs, visual performance reviews, escalation and follow-through; ensure issues have owners, countermeasures and closure dates. Own filling and packaging performance, including schedule attainment, throughput, OEE/line efficiency, changeover execution, staffing and production readiness. Manage full-time and contingent labor, overtime and capacity to meet demand while improving productivity and controlling cost. Partner with Planning and Compounding to align material availability, bulk readiness, equipment capacity and production schedules; escalate trade-offs before they affect customers. Safety, quality and compliance Lead a proactive safety culture through floor presence, hazard identification, safe work practices, incident investigation and timely corrective action. Ensure operational compliance with applicable GMP, OSHA, customer requirements and documented procedures, including line clearance, material status control, traceability and accurate manufacturing records. Partner with Quality to investigate deviations, nonconformances and customer complaints, implement effective CAPA and support audits and regulatory inspections; Quality retains independent quality disposition authority. Reduce defects, scrap, rework and process variation through root cause analysis and preventive controls. Maintenance and Asset Reliability Hold Maintenance accountable for preventive maintenance execution, equipment reliability, response to breakdowns and effective prioritization of corrective work. Use downtime and failure data to eliminate recurring losses; manage MRO spending, critical spare parts and external service providers. Partner with Engineering on equipment upgrades, commissioning, process improvements and capital projects. Warehouse and Material Flow Oversee receiving, storage, inventory control, material staging and shipping to support uninterrupted manufacturing and on-time customer shipments. Drive inventory accuracy, cycle count discipline, FIFO/FEFO where applicable, ERP transaction accuracy and GMP-compliant storage and segregation. Improve material flow, space utilization, warehouse productivity and timely supply to both Compounding and packaging operations. Financial Management and Continuous Improvement Own departmental budgets and controllable costs, including labor, overtime, maintenance and warehouse expenses; explain variances and implement recovery actions.…

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