Operations Manager (Boston Airport)
FSM Group LLCDescription: This is a Career Opportunity role with growth potential! The FSM Group, LLC powers seamless aviation operations across North America and Canada. We proudly serve commercial, private, and military aviation customers, including airport operators, freight carriers, and other specialized aviation sectors, with precision, reliability, and sustainability. Our services include secure fuel storage and inventory management, 24/7 fueling operations, and maintenance and refurbishment of ground service equipment, adhering to the highest industry standards. Why Join Us? At FSM Group, innovation meets aviation energy. We offer competitive pay and benefits within a collaborative, team-oriented environment where employees are valued and careers can grow. Our team works alongside industry experts on impactful aviation projects across North America, with a strong emphasis on safety, operational excellence, and continuous improvement. We are committed to professional development and providing meaningful opportunities for growth and leadership. If you are passionate about safety, teamwork, and making a difference in the aviation and energy sectors, we invite you to explore a career with FSM Group. Position Summary FSM Group, LLC, an aviation fuel management company with operations across North America, has an immediate opening for an Operations Manager at our Boston airport location . The Operations Manager oversees and directs aircraft fueling and defueling activities to ensure safe, efficient, and timely service delivery. This role provides leadership and guidance to supervisors and fueling personnel while promoting compliance with company policies, safety requirements, airport regulations, and applicable federal, state, and local laws. This role includes planning and coordinating daily activities, managing staffing and equipment resources, investigating operational incidents, and fostering a culture of safety, accountability, and continuous improvement. The Operations Manager also oversees employee development, performance management, customer service, and coordination with airport authorities, customers, and regulatory agencies to maintain service quality and operational effectiveness. Essential Responsibilities Directs and coordinates fueling activities to provide fast and efficient services for customers by performing duties personally or through other team members Reviews data on incoming flights such as scheduled or estimated times of arrival or departure, destinations and downline station stops, to plan work activities Directs and coordinates all operations functions and ensures workers and equipment are available for fueling and defueling services Manages employees in the Fueling Department, including training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, resolving problems, and ensuring employees successfully complete the Company's training program Investigate causes of accidents/incidents and recommend safety measures for preventing further occurrences Perform other duties as assigned to meet departmental and organizational needs Benefits Amazing opportunities for promotions and career growth Full array of benefits to meet you and your family’s needs Extensive training Pay on Demand program Paid Time Off …and much more! Learn more at fsmgroup.us Requirements: Minimum Qualifications Must be at least 18 years of age Possess and maintain a valid U.S. driver’s license with an acceptable motor vehicle record in accordance with company standards Must be legally authorized to work in the United States Ability to maintain reliable transportation to and from the assigned work location Availability to work flexible schedules, including nights, weekends, holidays, and overtime as needed Ability to maintain regular and reliable attendance Ability to successfully complete a pre-employment drug screening and applicable backgrou…