Operations Manager

Summary: The Operations Manager at Heart of Texas Goodwill Industries, Inc. is responsible for overseeing the movement, distribution, and storage of materials, ensuring the efficient flow of incoming and outgoing materials to guarantee timely delivery to stores and vendors. This role also encompasses the management of transportation logistics, vehicles, equipment, and strategic planning for warehouse operations, all while prioritizing safety and operational efficiency. Essential Duties and Responsibilities : Include, but are not limited to the following as other duties may be assigned: Logistics and Transportation Management: Ensure all drivers for contracts and transportation adhere to schedules based on contract and store needs. Manage driver times and schedules. Print and distribute house calls. Log daily driver inspection sheets. Log daily forklift inspection sheets. Maintain current inspections on all vehicles, equipment and trailers. Schedule estimates for vehicle and trailer repairs. Notify the Director of Operations of any necessary repairs on trailers or vehicles. Maintain a log of all fuel and purchase receipts, submitting them to accounting in a timely manner. Communicate effectively with the Aftermarket Manager to ensure proper transportation needs are met. Ensure daily vehicle inspections are completed. Warehouse and Inventory Management: Maintain and project all warehouse space. Keep a bale log and notify the Aftermarket Manager when the count reaches a saleable quantity. Communicate operational needs, such as the purchase of gaylords and pallets, to the Director of Operations. Complete Purchase Orders as needed. Employee Management & Safety: Ensure that employees adhere to their scheduled hours and do not work before or after. Be task-driven with safety as a top priority. Other tasks as assigned. Leadership Competencies Leadership Competency Hourly / Non-Supervisory Leader OUR TEAM Emotional Maturity and Respect Thinks how their actions make other people feel and acts appropriately. Tempers personal emotions and escalates sensitive issues to the appropriate level of management. Integrity Can be counted on and trusted; models professional ethics by acting honestly. Capacity for Change and Innovation Open to new ideas and ways of doing things; gives ideas collaboratively to improve processes or programs. Interpersonal Skills Builds relationships and works well with others; listens to understand and answers appropriately. Commitment to Development and Empowerment of Self and Others Completes required training and looks to grow on the job through continuous learning; becomes self-sufficient. OUR COMMUNITY Commitment to Goodwill’s Mission, Vision, and Values Actions are in line with Goodwill’s Mission, Vision, and Values. Commitment to Diversity, Equity, and Inclusion Works well with people that look and think differently. Community and Service Wants to help others and make a difference in the community. OUR GROWTH Commitment to Excellence and Customer Service Meets goals and gives outstanding customer service to customers, donors, and participants. Business Acumen Makes good choices. Effectively transfers learning from one situation to another. Stewardship and Accountability Takes care of company property. Takes responsibility and ownership of personal actions and outcomes. Qualification Requirements : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All individuals must pass a drug screen. A criminal background check is required. Minimum Skills: Strong leadership and management skills. Strong customer service orientation: commitment to quality, responsibility, high work standards, and initiatives. Strong time management skills with a focus on the ability to handle multiple project needs simultaneously. Excellent written, verbal, and …

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