Operations Manager

Operations Manager - Restaurant & Catering Location: Timmins, Ontario Job Type: Full-Time Compensation: $26.00–$35.00 per hour, based on qualifications and experience About the Position We are seeking an experienced, organized, and motivated Operations Manager to oversee the daily operations of our growing restaurant, catering, and food service business. This is a dynamic, hands-on leadership position responsible for managing employees, coordinating operations across multiple locations, overseeing our catering division, and ensuring the overall efficiency, profitability, and quality of our services. The ideal candidate will have a strong background in the North American restaurant and culinary industry, excellent leadership and communication skills, and the ability to effectively manage multiple operational priorities. Key Responsibilities Staff Management & Leadership Oversee, supervise, and support employees across multiple locations. Coordinate employee scheduling, staffing requirements, and daily assignments. Assist with employee training, performance management, and maintaining a positive, productive work environment. Ensure consistent customer service standards and operational procedures. Restaurant & Kitchen Operations Oversee daily kitchen and restaurant operations across multiple locations. Ensure compliance with food safety, workplace health and safety, sanitation, and operational standards. Monitor food quality, preparation processes, and overall service efficiency. Manage food costs, labour costs, waste reduction, and other operational expenses. Monitor inventory levels and coordinate ordering, purchasing, and stock management. Catering & Corporate Services Coordinate and manage all aspects of the catering division, including event planning, staffing, food preparation, logistics, and execution. Communicate with clients to ensure catering requirements and service expectations are met. Oversee the preparation, organization, and delivery of supplies and wholesale food products to corporate clientele. Manage delivery schedules and ensure orders are completed accurately and on time. Concessions, Equipment & Financial Controls Oversee concession operations, including staffing, inventory, cash handling, and customer service. Manage cash floats, cash controls, and reconciliation procedures. Service, replenish, and monitor ATM and vending machines at various locations. Coordinate basic equipment maintenance and arrange professional servicing when required. Identify opportunities to improve operational efficiency, control expenses, and increase profitability. Mandatory Qualifications Post-secondary education in business administration, hospitality management, culinary management, or a related field. Previous management experience in North American restaurant, food service, or culinary operations. Strong verbal and written communication skills. Demonstrated leadership, organizational, and problem-solving abilities. Valid Ontario driver's licence with a clean driving record. Valid Food Handler Certification. Valid Smart Serve Certification. WHMIS training/certification. Ability to work independently, prioritize multiple responsibilities, and adapt to changing operational needs. Flexibility to work occasional evenings, weekends, and varying schedules based on operational requirements. Additional Assets NORCAT Surface Training for access to local mining operations. Previous experience managing multiple restaurant or food service locations. Catering coordination and large-event management experience. Experience with inventory management, cost control, and operational budgeting. Knowledge of point-of-sale systems, cash reconciliation, and vending equipment. What We're Looking For We are looking for a dependable, proactive leader who takes ownership of their responsibilities and is comfortable working both independently and alongside their team. This position requires someone who can transition seamlessly between managing peo…

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