Operations Manager

AIGNEP USA is seeking an experienced Operations Manager to provide leadership, structure, accountability, and continuous improvement across the company's U.S. operational functions. This position will be a key member of the AIGNEP USA leadership team and will work closely with executive leadership to improve operational performance, establish measurable processes, strengthen cross-functional communication, and build scalable systems to support continued company growth. The ideal candidate will be an experienced operations leader with a strong background in industrial distribution, manufacturing, automation, pneumatics, fluid power, supply chain, or a related industry. This individual must be capable of moving between strategic planning and hands-on execution and should have a demonstrated ability to convert business objectives into measurable processes, KPIs, accountability, and results. Work Location: 100% On-Site This is a full-time, on-site leadership position. The Operations Manager is expected to be physically present at the AIGNEP USA facility every business day and actively engaged with employees, processes, and operational activities. Remote or hybrid work is not the standard for this position. Occasional remote work may be considered only when specifically approved by executive leadership and based on business requirements. 1. Operations Leadership Provide leadership and oversight of U.S. operational activities. Establish clear operational priorities, responsibilities, workflows, and accountability. Develop, implement, and continuously improve operational processes and procedures. Identify operational bottlenecks, inefficiencies, and areas of risk. Develop and implement corrective and preventive actions. Ensure operational departments work together effectively. Establish consistent operating standards across the organization. Support executive leadership with operational analysis, recommendations, and implementation. Serve as a central operational resource for resolving cross-functional issues. Help develop an operating structure capable of supporting continued AIGNEP USA growth. 2. KPI Development & Performance Management Establish meaningful operational KPIs and standardized reporting. Develop dashboards and management reporting systems. Establish departmental performance expectations. Monitor performance against established targets. Identify trends and performance gaps and determine root causes. Develop corrective-action plans and establish accountability for completion. Report operational performance to executive leadership on a regular basis. Key KPI areas may include order processing, order accuracy, on-time shipments, inventory accuracy and turns, backorders, supplier performance, customer service response time, freight expense, logistics performance, landed cost, productivity, process efficiency, forecast accuracy, working capital, and departmental performance. The Operations Manager should be able to explain what the KPI is, why it matters, what is driving the result, and what action should be taken. 3. Supply Chain & Inventory Management Oversee and improve inventory-management processes and controls. Monitor inventory levels, turns, availability, and aging. Identify excess, obsolete, and slow-moving inventory. Improve forecasting and replenishment processes. Work with purchasing and supply-chain personnel to improve product availability. Reduce stockouts and unnecessary inventory investment. Develop supplier performance measurements and support supplier improvement initiatives. Analyze purchasing and inventory data to identify cost and efficiency opportunities. Improve coordination between demand, purchasing, inventory, and sales requirements. 4. Logistics, Warehouse & Distribution Provide operational oversight of inbound and outbound logistics. Improve receiving, picking, packing, shipping, and warehouse processes. Establish procedures to improve shipment accuracy and timeliness. Monitor freight and transp…

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