Operations Manager

Job Summary As an Operations Manager, you’ll keep retail store operations running smoothly while building a capable, customer-focused team. You’ll coordinate staffing, sales, inventory, purchasing, payroll, and daily store processes. This role suits a hands-on leader who communicates clearly, balances priorities, and turns operational details into a better experience for employees and customers. Responsibilities Lead and supervise store teams, including shift management, recruiting, interviewing, employee orientation, and training and development. Oversee retail sales and customer service; support sales management, merchandising, marketing, pricing, and product knowledge. Manage inventory control, stocking, purchasing, bookkeeping, budgeting, and payroll; use basic math and retail math to support accurate decisions. Monitor cashiering, cash handling, and point-of-sale (POS) systems; maintain organized administrative processes and effective time management. Your impact: By coordinating people, inventory, and store processes, you help employees serve customers reliably and keep daily operations on track. Experience Demonstrated management, leadership, team management, and managerial communication skills; supervising experience is important. Retail management, store management, operations management, or operational management experience; retail industry sales team management and assistant manager experience are relevant. Familiarity with POS systems, inventory management, sales, negotiation, and retail store product knowledge. Grocery store experience or wireless sales experience is a plus. Strong communication, organizational, and phone etiquette skills; multilingual or bilingual abilities are welcome. Comfortable with basic math, retail math, cash handling, and balancing competing priorities. Pay: $56,700.00 - $68,400.00 per year Benefits: Paid time off Work Location: Remote

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