Operations Manager- Hybrid Role- 75% Hotel F&B Focused with 25% Hotel Operations.
Hours are 1pm-11pm.
Are you ready to advance your career to the next level? Are you a passionate hospitality professional? How about Hands on, energetic, and driven? Tharaldson wants you!
We provide a friendly, professional place to work and have fun, with opportunities for advancement and career growth. A strong company culture inspires staff to achieve the highest service standards in hospitality. Tharaldson has 83 hotels nationwide and will be adding to our hotel portfolio in the next 3 years, providing growth opportunities for our team members!
WHAT WE OFFER:
- Career advancement opportunities
- Employee discounts
- Competitive pay
- Daily Pay Option
- Flexible work schedule
- Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
- Paid Vacation
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS:
- Create and manage all food and beverage budgets
- Drive food and beverage profits
- Hire, train, and schedule all food and beverage staff
- Manage banquet functions
- Work closely with the sales department on catering contracts
- Weekly distribution of BEOs
- Conduct proper inventory of all food and beverage area weekly
- Ensure proper brand standard presentations during all meal times
- Manage updates to published materials related to food and beverage
- Proper daily inspection of main kitchen, restaurant, buffet area, and meeting rooms to ensure cleanliness
- Cover shifts as needed including cooking and bartending
- Monitors and ensures compliance with all guidelines for operations
- Conducts monthly department meetings to review new procedures and solicit input from all employees
- Handles and provides resolution to guest complaints and employee issues
- Assigns duties to employees and subordinates and observes performance to ensure adherence to hotel and franchise policies and established operating procedures
- Answers inquiries pertaining to hotel policies and services
- Assists General Manager in annual wage scale surveys; ensures employee wages follow wage and salary guidelines
- Ensures property hiring practices comply with all state and federal requirements
- Supervises work activities of housekeeping staff and front desk staff
- Ensures adherence to company quality standards by inspecting rooms, including deep cleans
- All other duties as assigned
SUPERVISORY RESPONSIBILITIES:
Directly supervises food and beverage team, front desk, housekeeping, laundry, and/or maintenance staff as determined by General Manager. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
WHAT WE ARE LOOKING FOR:
- Preferably 1+ year of similar experience in Select Service or Extended Stay properties
- F&B Experience is a must.
- Hotel Operations experience is preferred.
- Brand Experience preferred.
- Knowledgeable in Inventories, Scheduling, and Ordering.
- Valid Driver’s License.
- Open Availability and able to work 1pm-10pm shift.
- Education Preferred of Associates degree or equivalent from two-year college, or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.