Operations Manager
The Door DistrictPOSITION OVERVIEW The Door District seeks an experienced operations leader to take full ownership of execution across warehouse, materials purchasing, deliveries, installation support, and operational coordination. We value experience, sound judgment, attitude, and structured thinking above any specific industry: candidates may come from construction, manufacturing, logistics, supply chain, engineering, retail, hospitality, or other operations-driven environments. This role is ideal for a leader with solid management experience who is looking for greater responsibility, a direct impact on results, and the opportunity to grow with a company in expansion. KEY RESPONSIBILITIES · Own daily and weekly operational priorities across warehouse, purchasing, deliveries, installation coordination, and project support, with full accountability for operational performance. · Lead, develop, and hold accountable operational personnel, purchasing staff, drivers, and field-support teams; set goals, coach performance, resolve conflicts, and build a high-performance bilingual culture. · Oversee materials purchasing: source and negotiate with vendors, issue and approve purchase orders, manage lead times for custom and imported products, and control costs. · Align material readiness, inventory, labor capacity, and delivery and installation schedules with Project Managers, Sales, Administration, and ownership. · Anticipate missing materials, scheduling conflicts, quality concerns, and capacity constraints, and resolve them before they affect client commitments. · Manage the operational budget; monitor spend, productivity, and operating costs, and implement corrective actions when needed. · Define and report operational KPIs, including schedule adherence, delivery accuracy, purchasing savings, inventory accuracy, rework, and service performance. · Bring order and structure to the operation: design, document, and enforce SOPs, approval workflows, and system improvements (including Monday.com) that allow the company to scale without losing quality or control. · Maintain safe, organized warehouse and delivery operations and serve as the senior escalation point for operational issues. REQUIRED QUALIFICATIONS · Minimum 5 years of experience in operations management, logistics, supply chain, manufacturing, construction, or a related field. · At least 3 years in a leadership role with direct reports, with a proven track record of building, managing, and improving teams. · Experience purchasing materials or products: vendor sourcing and negotiation, purchase orders, lead-time management, inventory control, and cost reduction. · Sound judgment and a structured, organized way of thinking: able to set priorities, plan ahead, make decisions with incomplete information, and follow through. · A positive, proactive, solution-oriented attitude, with ownership of results and the ability to stay calm and effective under pressure. · Advanced proficiency with management platforms, ERP or purchasing systems, spreadsheets, and reporting; ability to lead system adoption and learn Monday.com and company systems. · Full professional fluency in English and Spanish, written and spoken. · Bachelor’s degree in Business Administration, Industrial Engineering, Supply Chain, Construction Management, or another related field, or equivalent experience. This is a full-time position, Monday through Friday, from 8:00 AM to 4:00 PM. PREFERRED QUALIFICATIONS · Experience in construction, building products, architectural doors, hardware, millwork, or interior finishes. · Experience coordinating field installation or service teams. · Experience with imported product supply chains and custom manufacturing partners. · Experience scaling operations in a growing company: implementing SOPs, KPIs, budgets, and cross-department process improvemen…