Operations Manager

About Us At Jolly Junk, we are a fast-growing junk removal company dedicated to providing efficient, eco-friendly, and customer-focused services. Our team is committed to helping customers declutter and reclaim their space by responsibly removing unwanted items safely and efficiently. As we continue to grow, we’re looking for a highly motivated Operations Manager to join our team and oversee day-to-day operations to ensure the smooth delivery of our services. Job Description As the Operations Manager, you will play a key role in managing the operational aspects of our business. You will be responsible for overseeing our junk removal operations, optimizing workflow, hiring and leading a dynamic team, and ensuring top-tier customer satisfaction. The ideal candidate is highly organized, has excellent leadership skills, and thrives in a fast-paced environment. Key Responsibilities: Operational Oversight : Manage daily operations of the junk removal business, including scheduling, dispatching, and route optimization for our removal teams. Team Leadership : Hire, train, and manage drivers, crew members, and other field staff to ensure high performance, safety, and quality standards. Customer Service : Ensure excellent customer service standards are maintained. Resolve customer complaints or issues in a timely and professional manner. Inventory Management : Oversee equipment maintenance, truck fleet management, and junk disposal logistics. Ensure proper care of company assets. Safety Compliance : Ensure all operations adhere to safety regulations and company policies. Conduct regular safety training for all team members. Budget & Financial Management : Track and manage budgets for operational expenses, ensuring cost-effective practices while maintaining service quality. Performance Monitoring : Use performance metrics to assess operational efficiency and implement improvements. Collaboration : Work closely with the owner, sales team, and other departments to ensure cohesive communication and operational alignment. Qualifications: Proven experience in operations management, logistics, or a related field (ideally in a service-based industry like, waste management, junk removal, moving, or similar). Leadership skills with the ability to motivate, delegate, and manage a diverse team. Strong organizational skills with the ability to prioritize and manage multiple tasks effectively. Excellent communication skills – both written and verbal. Knowledge of safety regulations and best practices for handling junk removal operations. Ability to work in a fast-paced, physically demanding environment . Problem-solving skills and the ability to think quickly on your feet. Basic understanding of financial management (budgeting, tracking expenses, etc.). A valid driver’s license and clean driving record . Preferred Qualifications: Experience in the waste management industry or related service industry. Familiarity with route planning software or dispatch systems . Bilingual (Spanish, etc.) is a plus. Why Join Us? Competitive salary, bonuses, and performance-based incentives . Health, dental, and vision benefits. Paid time off (PTO) and holidays. Opportunity for growth and career development in a fast-growing company. Fun and dynamic work environment with a team-oriented culture . How to Apply: If you’re a proactive, results-driven leader looking for an exciting opportunity to make a difference, we want to hear from you! To apply, please submit your resume and a brief cover letter explaining why you’re a great fit for the Operations Manager position at Jolly Junk. We look forward to hearing from you! Jolly Junk, LLC is an Equal Opportunity Employer , and we encourage individuals of all backgrounds to apply. Job Type: Full-time Pay: $60,000.00 - $70,000.00 per year Benefits: 401(k) Dental insurance Employee discount Health insurance Paid time off Parental leave Vision insurance Work Location: In person

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