Operations Manager
St. John's SchoolPosition Purpose & Overview The Operations Manager coordinates school-wide operational services that support the safe, effective and uninterrupted operation of SJS. The portfolio includes events, health and safety, emergency preparedness, facility rentals, transportation administration, insurance, uniforms, sustainability, access/security coordination and other operational requirements. Key Responsibilities & Expectations 1. Operational Leadership & Business Continuity Coordinate responses to emerging or unforeseen operational issues affecting students, employees, facilities, programs or continuity of operations. Exercise independent judgment within established policies, budgets and delegated authority, escalating significant risks as appropriate. Coordinate cross-departmental operational responses, including responsibilities, communications, timelines and follow-up. Support continuity of operations during disruptions involving facilities, transportation, utilities, weather, construction, public-health matters or external events. Lead assigned cross-functional operational projects, continuous-improvement initiatives and relevant working groups. 2. Event Planning and Support Supervise and support the Events Coordinator. Coordinate operational planning and delivery of school events, meetings, performances, professional development days and other activities. Work with School departments to establish requirements, responsibilities, timelines, budgets, logistics and communications. Coordinate facility, technology, audiovisual, security, access, furniture, catering and other operational requirements with responsible departments. Coordinate unusual or higher-impact activities such as filming, major community events, external productions and construction-related impacts. Manage assigned vendors and service arrangements, including required contracts, insurance, approvals and performance follow-up. Identify operational risks, resource constraints or conflicts and resolve or escalate as appropriate. 3. Health and Safety Compliance Coordinate the School's operational occupational health and safety program in collaboration with the JOHS Committee, HR, Facilities and School leadership. Serve as an Employer Representative and/or Employer Co-Chair of the JOHS Committee, as assigned, and complete required WorkSafeBC training. Coordinate committee activities, inspections, training, documentation, corrective actions and required follow-up. Liaise with regulatory authorities, inspectors, consultants and other external resources on assigned OHS matters. Maintain required records, monitor recurring concerns and escalate significant issues appropriately. 4. Sustainability and Environmental Operations Support the implementation of operational sustainability initiatives in collaboration with the Sustainability Committee, Facilities, students and employees. Coordinate operational resources for approved initiatives relating to energy, waste reduction, recycling, transportation, procurement and resource use. Track relevant initiatives and outcomes and identify opportunities for continuous improvement. 5. Access Control and Campus Security Coordinate access requirements for events, rentals, contractors, volunteers and other operational activities. Work with Facilities and other departments to administer temporary and event-related access arrangements. Serve as a secondary operational contact for campus security and participate in the established after-hours escalation process. Coordinate security planning and follow-up associated with events, rentals, filming, construction and security incidents. Escalate unusual or higher-risk access or security matters appropriately. 6. Facility Rental Management Manage the School's facility rental program and serve as the primary administrative contact for renters. Coordinate availability, building requirements, staffing and operational requirements with Facilities and other departments. Prepare and adminis…