Operations Manager

Job Summary As Operations Manager, you will serve as the operational leader for Homecrest Outdoor Living and Innovative Surfaces, with accountability for manufacturing, materials management, procurement, inventory, and production scheduling. In the near term, this role will carry significant hands-on manufacturing leadership responsibility while the organization builds supervisory depth on the floor. Over time, the role will shift toward broader operational strategy and cross-functional integration. Essential Functions Manufacturing & Shop Floor Leadership Provide direct operational oversight of all manufacturing activities for Homecrest Outdoor Living and Innovative Surfaces, with accountability for safety, quality, throughput, and cost. Maintain active, visible shop floor presence—setting performance standards and driving accountability at the supervisory and floor level. Assist Production Supervisors with workflow in and between departments. Rely on floor supervisors for shift-level execution while remaining involved enough to identify problems, remove obstacles, and intervene when needed. Lead a structured, continuous improvement program grounded in lean manufacturing principles. Own plant-level quality outcomes with direct accountability for results. Manage in-process inspection activities, defect tracking systems, and corrective action processes. Drive measurable reduction in rework and scrap through disciplined process control and data-informed decision making. Oversee maintenance operations in partnership with the maintenance team leader to ensure equipment reliability supports production commitments. Serve on the Safety Committee and ensure all operations personnel adhere to established safety policies. Maintain environmental compliance for Homecrest Outdoor Living and Innovative Surfaces operations. Materials Management & Procurement Own the end-to-end flow of materials from supplier to production floor. Coordinate purchasing, receiving, staging, and inventory management as an integrated system. Work with Materials Manager to validate activities, including vendor identification and selection, sourcing strategy development, and purchase order management. Evaluate and manage supplier performance against defined criteria—quality, cost, and delivery reliability. Partner with Materials Manager on strategic supplier relationships and contract negotiations for key raw materials, components, and services. Identify and proactively mitigate supply chain risks, including tariff exposure, single-source dependencies, and lead time variability. Inventory Management Develop and maintain inventory management policies that appropriately balance service level requirements with working capital efficiency. Establish and manage a cycle count program that drives sustained inventory accuracy across all stock locations. Monitor inventory levels, turns, and aging; identify and address excess, obsolete, or slow-moving stock systematically. Ensure inventory data integrity within Business Central as the foundation for reliable planning and reporting. Production Scheduling & Planning Own the master production schedule, maintaining alignment between incoming customer demand, available production capacity, and material availability. Track and drive improvement in schedule attainment and on-time shipment performance. Use scheduling data to identify recurring capacity constraints and bottlenecks; develop and implement structural solutions. Data, Performance, & Systems Define and maintain a core set of operational KPIs spanning manufacturing, procurement, inventory, and scheduling. Track, analyze, and report KPI performance regularly and report results with clear recommended actions. Use operational data proactively to diagnose performance gaps and prioritize improvement efforts across all operations. Build and sustain a performance rhythm of daily and weekly operational reviews grounded in current, accurate data. Team Leadership & Develo…

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