Operations Manager

Job Title: Operations Manager Job Number: JO-2609-11405 Location (City, State): Walton, KY Employee Group: Regular Shift: Day Travel: 0% Site Name: Richwood Dist Center - 30 Is Remote Eligible: No Pay: $105,390.00 - $179,100.00 per year Operations Manager At Paxon, our people are at the heart of everything we do. As part of Bnode, we offer the opportunity to build your career in a growing international organization while staying connected to the people, teams, and communities that make each local business unique. Together we do more. We are committed to nurturing a compassionate, respectful and encouraging environment to build an inclusive culture for one another. Join our team, advance your career, and be you – because you belong here. We currently have an exciting opening for an Operations Manager. Paxon is a global logistics network backed by local solutions. We offer DTC and B2B fulfillment, onsite fulfillment, omnichannel connection, returns and reverse logistics, transportation management, and commerce solutions – delivered as one operational backbone. Role Summary: The Operations Manager provides leadership and supervision to an operations team working for the same value stream to create a world-class operations team. This includes, but is not limited to, managing inbound and, pick/ pack operations, and outbound shipments, and maintaining inventory. The Operations Manager also ensures that departmental and support personnel are focused on continuous improvement and supports a lean culture of inventory, people, and processes. Will actively contribute to the development of direct reports. The work week responsibility for the client will include covering 2nd shift and weekend/donut shift when applicable. Responsibilities: Accountable to client SLA agreements and site-specific quality and fulfillment targets. Create and manage day to day operational strategy ensuring the campus operates in a safe, and productive manner. Actively contribute to the development of direct reports. Full work week responsibility of client or clients (including 2nd shift & weekend/donut shifts if applicable). Lead Individual Performance Management program for area. Responsible for planning, prioritizing, and communicating shift directives to ensure efficiency, accuracy, and quality. Interact with clients on operational topics. Oversee all aspects of quality assurance, including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met. Deliver performance evaluations to direct reports and provide feedback as necessary, including salaried members of management. Promote and develop a culture of continuous improvement within the value stream. Deliver productivity and improvements in line with KPIs. Own lean process improvement and CI initiatives. Organizes and manages all necessary resources required to improve safety, improve quality, increase customer service, and lower cost. Ensure all training and skills development programs, along with all Standard Operating Procedures (SOPs) within the value stream, are up to date and maintained. Promote a culture of high accountability, engagement, and associate empowerment. Manage relationships with on-site seasonal staffing representatives and advise the director of operations on seasonal labor needs. Budget management for value stream. Qualifications: Bachelor’s degree strongly preferred / HS Degree or GED required. Experience working with process improvement ideologies, e.g., LEAN, Six Sigma, or similar / Six Sigma certification preferred. Minimum of 2+ years of progressive Operations experience in a manager role. Experience in creating productivity improvement through continuous improvement efforts. Execution focused and the ability to be flexible. Awareness of internal customer requirements. Analyze data to identify defects and root cause analysis. Identify process opportunities to create growth. Performance oriented. …

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