Operations Manager

Overview At Ford, you’ll work on ideas that matter, alongside passionate people who want to make a global impact. Together, we’re shaping the next era of transportation—grounded in purpose, driven by progress. Make your move. Job Type: Full time Work Type: Remote In this position ... Oversee vehicle upfit and operations. Engineer and implement logistics processes that eliminate operational bottlenecks, reduce transit/dwell times, and minimize finished vehicle inventory aging. Direct full lifecycle vehicle logistics operations, ensuring vehicles are efficiently routed, processed, upfitted, and delivered to meet dealer, commercial, and retail customer commitments. What you will do ... Network Strategy & Logistics Operation End-to-End Execution: Direct full lifecycle vehicle logistics operations, ensuring vehicles are efficiently routed, processed, upfitted, and delivered to meet dealer, commercial, and retail customer commitments. Specialized Network Management: Drive the strategic design and continuous optimization of Ship-Thru, Drop Ship, and Upfitter networks to expand logistics flexibility, shorten fulfillment cycles, and unlock revenue opportunities. Launch & Account Readiness: Spearhead cross-functional operational readiness, process design, and launch execution for major commercial fleet accounts, new vehicle lines, and evolving Ford Pro business models. Operational Continuity: Provide operational oversight and support during non-standard operating windows (weekends, off-shifts, holidays) to maintain seamless alignment with plant production schedules. Operational Excellence & Continuous Improvement Cycle Time & Dwell Reduction: Engineer and implement logistics processes that eliminate operational bottlenecks, reduce transit/dwell times, and minimize finished vehicle inventory aging. Performance Metrics & Analytics: Track and optimize core performance indicators, including ETA accuracy, milestone reliability, transit performance, and miss-ship prevention. Root-Cause & Corrective Actions: Lead structured problem-solving initiatives to identify root causes and execute corrective countermeasures for miss-ships, routing errors, inventory discrepancies, and system disruptions. Partner Collaboration & Stakeholder Engagement Ecosystem Alignment: Build collaborative partnerships across plants, carriers, upfitters, suppliers, railroads, and 3PL providers to clear operational hurdles and optimize vehicle velocity. Executive Communication: Deliver executive-ready briefings, KPI dashboards, business cases, and operational reviews for NAVL and Ford Pro senior leadership. Cross-Functional Team Leadership: Coach, mentor, and guide cross-functional teams, fostering a culture of accountability, continuous improvement, and knowledge sharing. Governance, Technology & Financial Stewardship Operational Governance: Oversee routine operational reviews, DCC/ZCC reporting cadence, and action-plan tracking to ensure full alignment with strategic targets. Financial Management: Govern logistics expenditures, including the review and approval of premium freight, spot-buy authorizations, cost recovery, and budget management to deliver cost savings. Digital Transformation & Systems: Partner with IT and software vendors to define functional requirements, deploy logistics visibility tools, and lead multi-plant technology rollouts without disrupting daily operations. You'll have ... o Bachelor’s degree in engineering, supply chain management, logistics, business, quality management, operations, or a related field or equivalent combination of relevant education and experience. o Strong written and oral communication skills: you will be speaking or presenting to Senior Ford Leadership, regularly o Ability to positively influence change o Ability to handle complexity and multi-tasking o Ability to work with cross-functional groups to resolve concerns o Strong organizational skills required o Ability to make decisions and work independe…

View the full posting and apply