Operations Manager
ConfidentialOverview As an Operations Manager, you’ll keep retail operations moving smoothly while helping your team deliver a strong customer experience. You’ll coordinate staffing, sales, inventory, and store processes, balancing day-to-day priorities with clear communication and sound judgment. Retail industry sales team management experience is preferred; assistant manager experience and supervising experience are valuable. Duties Lead team management, shift management, and daily store management, including employee orientation, interviewing, recruiting, and training and development. Oversee payroll, bookkeeping, budgeting, purchasing, pricing, and inventory management and control; coordinate stocking and merchandising. Support retail sales, sales management, and wireless sales through product knowledge, customer service, and effective point-of-sale (POS) systems and cashiering practices. Guide cash handling, basic math and retail math, and operational management procedures; use sales and inventory information to support decisions. Your impact: By coordinating people, stock, and store processes, you help employees serve customers efficiently and keep products available. Skills Essential: Leadership, management, operations management, organizational skills, time management, communication skills, managerial communication, and customer service. Essential: Retail management or store operations knowledge; comfort with POS systems, cashiering, cash handling, inventory control, and basic math. Preferred: Retail industry sales team management experience, assistant manager experience, supervising experience, sales management, purchasing, budgeting, payroll, and bookkeeping. Preferred: Interviewing, recruiting, employee orientation, training and development, merchandising, stocking, pricing, and retail store product knowledge. Negotiation, multilingual or bilingual communication, phone etiquette, sales, retail sales, wireless sales, and math are useful strengths. Pay: $90,000.00 - $100,000.00 per year Benefits: 401(k) Dental insurance Flexible schedule Health insurance Vision insurance Work Location: In person