Subsidiary: T&H Services

Job Title: Operations Manager

Work Location: North Charleston, SC

Labor Category: Exempt

Clearance Level: Top Secret

Travel Requirement: N/A

Pay Rate: $105,000.00/year DOE

At Tlingit Haida Tribal Business Corporation (THTBC), your work goes beyond the job description—it becomes part of a purpose-driven legacy. Our continuous commitment to growth directly contributes to the strength, resilience, and future of the communities we support. Our growth fuels programs, services, and lasting value for the Tribe, making every success a shared one.

For over 35 years THTBC and its subsidiaries has delivered essential services to federal clients across the globe. Whether supporting logistics, information technology, cyber security, or facilities operations, we are united by a shared mission: to create meaningful economic opportunity and growth of the Tlingit & Haida Tribes of Alaska.

Together We Grow – One Mission, One Team – With a Commitment to Serve

Scope of Work:

The Operations Manager will oversee scheduled and unscheduled maintenance activities for the Department of State-Charleston Regional Center.

Responsibilities:

Supervision of a diversified workforce responsible for operations, maintenance, and repair of commercial building infrastructure systems
Submit signed monthly progress reports to the Government.
Oversee and manage corrective maintenance actions and funding, preventative maintenance, and unscheduled work orders.
Provide weekly written and verbal updates on O&M work status.
Submit a signed monthly progress report documenting workload for the reporting month to include, at a minimum, corrective maintenance funding status, summaries of preventive maintenance and unscheduled work received and completed (work orders/Service Orders), Contractor quality control statistics, a summary of safety incidents and safety training, an equipment downtime summary, customer satisfaction statistics and any other Contractor comments regarding operational improvements/betterments, work delays, or other issues affecting Contractor performance.
On site during normal business hours and reachable 24/7/365 for emergencies.
May include maintenance and repair of equipment and buildings requiring practical skill and knowledge (but not proficiency) in such trades as painting, carpentry, plumbing, masonry, and electrical work.
Consistently produces quality products and service.
Completes all training within required timeline.
Performs all work in a safe and secure manner.
Adhere to company policies, procedures, and safety regulations.
Performs other duties as assigned.

Requirements:

Demonstrated knowledge and experience in the field of Facilities Management.
Two (2) years’ experience in business occupancy facilities operations and maintenance.
Minimum Five (5) years servicing and/or renovating commercial buildings.
Prior experience in the supervision of a diversified workforce responsible for operations, maintenance, and repair of commercial building infrastructure systems.
Familiar with the various codes and standards covered by the PWS, NFPA, Environmental Protection Agency (EPA), and OSHA codes and standards.
Ability to speak, read, and write English.
Must be able to work independently and interact well with others in a team setting.
Must be capable of working under tight time constraints in a high-volume environment with multiple priorities.
Highly motivated, flexible organized and must be detail oriented.
Strong customer service and interpersonal skills.
Must have practical knowledge of worksite safety, occupational hazards and standard safety practices.
Must possess and maintain a valid state driver’s license and a safe driving record, in accordance with company policy, to operate vehicles or equipment as required for the position.
Must be able to obtain and maintain a security clearance.

Physical Demands / Work Environment:

Must be able to work on-call, alternate, and extended shift schedules when necessary to meet the mission requirements, including weekends and holidays.

Work may be performed indoors or outdoors in varying weather conditions. Must be able to work in confined spaces, at heights, and around various hazards with appropriate PPE.

All candidates must successfully complete pre-employment screening, which may include but is not limited to a criminal background check, motor vehicle record review, and a 5-panel drug test, in accordance with company policy and applicable laws.

Benefits:

We offer a flexible benefits package including medical, dental, and vision plans, TRICARE Supplemental, critical illness coverage, employee discounts, wellness seminars, company-paid life and short-term disability insurance, optional long-term disability, paid leave, a 401(k) plan, and identity theft protection to support your health and financial well-being. For represented positions, the benefits and leave offered will be as defined under the applicable Collective Bargaining Agreement.

Equal Employment Opportunity:

We are proud to be an equal opportunity employer and comply with all applicable federal, state, and local employment laws. All applicants will be considered for employment without regard to race, color, religion, creed, national origin, gender, gender identity, age, marital status, sexual orientation, veteran status, disability, pregnancy, parental status, or any other characteristic protected by law.

Reasonable Accommodation:

If you have a disability or medical condition and need reasonable accommodation, please inform the designated recruiter during the hiring process.

Operations Manager

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