Operations Manager
Department of TransportationThis position is located in the District Department of Transportation (DDOT), Maintenance Operations Administration, Streetlights Branch. The Streetlight Branch Manager will provide technical expertise, leadership, and advice in the coordination, management, and oversight of streetlight-related activities and contract management. The incumbent oversees management of the streetlight network and assigned team members. Projects include street lighting and supervision over electrical design work to ensure work products of high professional quality to enhance the quality of life of District residents and visitors. The incumbent has the unique opportunity to oversee the execution and management of the district’s only Public Private Partnership (P3) project and the nation’s largest urban streetlight modernization P3 project. This position will oversee the $300+ million DC Smart Street Lighting Project that has reduced the District’s lighting energy consumption by over 50% and improved the agency’s ability to manage the streetlight network. The position will be responsible for the management of the P3 Project Agreement (contract) which term ends in 2037. This includes monitoring and enforcing performance requirements, invoice reviews and approvals, change order management, communication with consultants and contractors, and updating agency leadership on the current state of the streetlight network. Duties and Responsibilities Incumbent is instrumental in transforming DDOT's administrative activities from transactional processing to strategically focused business lines that directly support DDOT's and subordinate administration's mission. As a member of DDOT's management, the incumbent will lead implementation of organizational planning and restructuring, training, and Individual Development Plan’s (IDP's); procurement including acquisitions, competitive sourcing, E-Government tools; integration of budget and organizational performance goal and improved financial performance within an assigned organizational oversight of Customer Service activities; fleet activities; facilities; and asset management (inventory, IT, equipment, etc.). Incumbent plans, designs, and oversees implementation and evaluations of all DDOT administrative programs, working closely with senior management and supervisors in the operational areas including funding requests, pricing, collection development, market planning, and strategic planning and information dissemination programs. Incumbent formulates program initiatives, strategies, and policies necessary to reach DDOT goals and objectives. Provides the full range of supervisory services to manage and direct the work efforts or subordinate staff and activities of assigned operations. Regularly reviews performance metrics to analyze trends on operational performance. Establishes performance plans and a data-driven approach to improve processes, maximize efficiencies, and allocate resources effectively. Supervision staff, which may be augmented by contractor support. Incumbent plans and assigns work to be accomplished by subordinates, setting objectives and priorities, reengineers work processes to improve quality and timeliness, approves leave, develops performance standards, and evaluates performance, interviews candidates for selection and makes recommendations/decisions for appointment, promotion, or reassignment. Gives advice, counsel, and instruction to individual employees on both work and administrative matters. Oversees the movement of personnel actions through the entire business process established by the District Office of Personnel, and if necessary, personally engages in the work that progresses personnel actions. Qualifications and Education The incumbent must possess at least one (1) year of specialized experience equivalent to the next lowest grade level in the normal line of progression, or its non-District equivalent, gained from the public or private sector. Speci…