Operations Manager

The Operations Manager is responsible for the success of assigned functions within the distribution center, ensuring all key metrics are met, supporting company policies, procedures and safety while creating an inclusive high performance culture. Essential Duties and Responsibilities Lead and develop front-line managers to drive the effective execution of daily distribution center operations Monitor Key Performance Indicators and operational metrics to drive performance improvements and cost reductions. Serves as a role model by living the company's core values, which positively influences the performance of others. Foster effective cross-functional partnerships at all levels within the distribution center and company, ensuring seamless communication with corporate and external vendor resources. Develop direct report leadership through mentoring, and training, and fostering a global perspective by optimizing cross-functional performance. Optimize staff performance by utilizing productivity metrics and observational data to ensure accountability and development. Manage staffing, supply and equipment needs based on forecasted volumes and ensuring established policies and procedures are followed. Champion continuous process improvement and associate engagement through enhanced operational efficiency, planning, and resource allocation. Foster a climate of openness, trust, and mutual respect for all associates. Execute assigned operational tasks to meet or exceed KPIs while adhering to budget constraints. Maintain accurate and up-to-date SOPs for all functional areas. Review and approve process modifications to enhance efficiency and safety involving relevant stakeholders. Drive the efficient execution of all training and cross-training plans, ensuring on-time achievement of scheduled milestones. Establish efficient and standardized workflows, ensuring accurate execution of work objectives across the team. Foster effective cross-functional partnerships with support departments at all levels within the distribution center and network. ensure all processes and functions lead to accurate inventory management. Develop strategic business acumen by accurately identifying problems, analyzing data, and implementing fact-based solutions. Ensure all safety policies and procedures are followed to maintain a safe work environment. Other duties as assigned. Scope Staff supervision and development: Yes Decision making: Supervises staff – 3 to 5 Financial Scope - $80M Organizational Scope – All US locations/Single Category/Region/District/Distribution Center Decision Making – Creates policy and resolves problems Travel: Up to 5% Flex Designation: DC Based The anticipated salary range for this position is $152,200– $175,030 depending on location, knowledge, skills, education and experience. This position is also eligible for an annual discretionary bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company’s 401k plan. Associates will accrue paid time off up to 200 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law. Requirements Job Qualifications – Education and Experience Bachelor’s Degree in Business, Supply Chain Operations or Operations Management preferred Master’s Degree in Business or Operations Management a plus High School diploma or equivalent with 10 years or more of related supervising experience; Bachelor’s degree with eight or more years of experience supervising experience (ideally in Distribution) preferred Strong Human Resources foundation Must be highly organized, able to handle multiple projects/tasks simultaneously and capacity to take on large areas Possess a high degree of analytical skills Excel at…

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