Operations Manager

Position Summary

The Operations Manager is a high-impact operational partner responsible for supporting the performance, growth, and day-to-day operations across Allied OMS practices. This role works closely with the Vice President of Operations, Practice Administrators, surgeons, and cross-functional teams to improve operational consistency, patient experience, financial performance, and team accountability throughout the organization.

Reporting to the Vice President of Operations, this position is ideal for a motivated, hands-on leader with multi-site healthcare experience who thrives in fast-paced environments, embraces change, and enjoys building strong relationships with practice teams. The ideal candidate brings a strong work ethic, a collaborative mindset, and a “can-do” mentality with the drive to help practices improve and grow.

Practice Partnership & Operational Support

• Build strong working relationships with Practice Administrators, surgeons, and team members across practices 
• Partner closely with practices to identify operational opportunities and implement improvement plans 
• Provide regular onsite operational support and coaching to practices as needed 
• Support practices in achieving goals related to patient experience, scheduling efficiency, productivity, staffing, and      financial performance 
• Help reinforce accountability, consistency, and operational follow-through at the practice level 

Performance Improvement & Analytics

• Monitor and analyze operational KPIs and practice performance trends 
• Assist practices in developing and executing targeted  action plans to improve results 
• Partner with leadership to support revenue growth, operational efficiency, and margin improvement initiatives 
• Utilize data to identify opportunities, track progress, and drive accountability 
• Support Monthly Business Reviews (MBRs) and follow-up on operational priorities and initiatives 

Change Management & Project Execution

• Lead and support implementation of new systems, workflows, and operational initiatives across the organization 
• Serve as a change champion by helping practices adapt to evolving processes and organizational priorities 
• Partner cross-functionally with departments including Revenue Cycle, HR, IT, Marketing, and Finance to support operational      execution 
• Support integration activities for newly acquired practices and assist with onboarding initiatives as needed 
• Help standardize workflows, processes, and best practices across the Allied OMS platform 

Leadership & Team Development

• Coach and support Practice Administrators and emerging leaders 
• Foster a collaborative, positive, and accountable culture across practices 
• Help identify and share operational best practices throughout the organization 
• Support hiring, onboarding, and retention efforts in partnership with HR and practice leadership 
• Lead through influence and relationship-building in a physician-led environment

Compliance & Risk Management

• Ensure consistent adherence to regulatory and compliance standards across all locations 
• Partner with Compliance and HR on audits, investigations, and risk mitigation 
• Maintain operational readiness across a multi-state regulatory environment 

Qualifications

• Bachelor’s degree preferred in business, healthcare administration, or related field
• 3–5 years of progressive multi-site healthcare or dental operations experience preferred
• Experience in oral surgery, dental specialty, healthcare operations, or physician practice management strongly preferred
• Demonstrated ability to build relationships and influence teams without direct authority
• Strong financial acumen with experience influencing or owning P&L performance 

Core Competencies

• Enterprise thinker, hands-on executor 
• Strong operator with systems mindset 
• Influential leader in physician-partnered environments 
• Data-driven and performance-focused 
• Experienced in change management and growth environments 
• High accountability and ownership mentality 

Travel Requirements

• Travel as needed across supported markets (~50%) 

Why Allied OMS

• Rapidly growing, multi-state OMS platform 
• Opportunity to shape operational strategy at scale 
• High-impact role with direct influence on growth and performance 
• Collaborative, clinically driven culture