Operations & Logistics Supervisor
ConfidentialJob Title: Operations & Logistics Supervisor Location: 150 Meadow Road, Hyde Park, Boston, MA 02136 About Circular Services ( formerly known as Re:Dish) Circular Services is a leading developer and operator of circular economy infrastructure and services and the largest private recycling and organics company in the U.S. with operations across the country. We help businesses and municipalities reduce and divert waste, lowering disposal costs and fueling local supply chains by ensuring materials are recovered, recycled, and reused. About the Role: The Operations and Logistics Supervisor oversees daily shift activities, team workflows, industrial dishwashing processing, and food safety sanitation targets and serves as our backup driver for delivery routes as needed. This is a physically active role. The supervisor spends approximately 80 - 90% of their shift directly on the production floor working alongside the team to expedite washing, packaging, staging, audit cleanliness, and enforce strict food safety standards. The supervisor's performance and shift success will be evaluated based on the following key metrics: Safety: Maintain zero recordable safety incidents and 100% compliance with OSHA and chemical safety standards. Quality: Achieve zero hygiene defects on pre-shipment inspections and maintain strict food safety standards. Productivity: Meet or exceed hourly throughput targets for wash lines, sorting, and staging workflows. Cost: Optimize labor hours to prevent unnecessary overtime and minimize chemical and utility waste. Customer Satisfaction: Ensure 100% on-time, clean and accurate order fulfillment for all customers every time. Shift : Monday through Friday 1pm to 9:30pm Benefits: Comprehensive Medical, Dental, and Vision coverage Company-paid Life Insurance Flexible Spending Account (FSA) 401k with company match Paid Parental Leave Paid Time Off (PTO) Employee Assistance Program (EAP) Tuition Reimbursement Program Responsibilities: Food Safety, Cleanliness & Quality Assurance (QA) Sanitation Enforcement: Oversee industrial dishwashing lines and food-contact container cleaning processes to guarantee compliance with commercial food safety regulations. Inbound Audits: Inspect incoming food-service freight and reusable wares for structural damage, food debris, or contamination. Pre-Shipment Inspections: Lead final quality and hygiene validation on outgoing clean containers to ensure zero defects before redistribution. Facility Hygiene: Actively audit and maintain production floor cleanliness, chemical sanitation levels, and safety compliance throughout the shift. Hands-On Floor Operations & Material Handling Active Floor Presence: Spend the vast majority of the shift walking the floor, loading/unloading containers from equipment, inspecting clean product, and staging freight alongside the team. Heavy Lifting: Regularly lift, carry, push, and pull inventory, wash racks, and heavy material containers weighing up to 50 lbs. Equipment Operation: Safely operate industrial washer and other washing devices, manual or electric pallet jacks, hand trucks, and other warehouse equipment daily. Technology & Software Utilization Logistics Software: Coordinate inbound and outbound distribution paths, track carrier metrics, and resolve inventory discrepancies within the system. Hardware & Computer Proficiency: Operate and train team members on QR code scanners, RF handheld scanners for barcode data capture. Use a laptop to manage data, review shift metrics, and generate tracking logs. Timely Responsiveness: Review and answer emails, logistics alerts, and system notifications quickly and professionally. Labor Scheduling & Workflow Tracking Personnel Scheduling: Build, adjust, and optimize shift worker schedules to accommodate fluctuating afternoon and evening transit volumes. Labor Allocation: Dynamically move floor workers between washing, inspection, and staging tasks to eliminate bottlenecks. Shift Transitions & Facility Security 1:00…