Operations Leader

Operations Leader

About Wil-Ro, Inc:
Crafted in America since 1973, Wil-Ro, Inc. manufactures high-quality truck bodies for landscaping, hauling, construction, equipment distribution, and farming, as well as outdoor adventure excursions. Headquartered in Gallatin, Tennessee, Wil-Ro serves customers and distributor partners nationwide. Wil-Ro is an award-winner of The Tennessean’s Top Workplaces four years and counting.

Wil-Ro, Inc. is looking for an energetic, outgoing, and experienced individual to join our growing organization. We are excited to find team members who feel they align with our EIGHT core values here at Wil-Ro:

Lead with Humility                                           Innovate & Grow

Make Manufacturing Fun                                 Give Back

Eagerly Give Praise                                           Demonstrate the Golden Rule

Deliver a Premier Product                                Live Passionately

The Operations Leader is responsible for the successful operations of the factory which include leadership of all phases of production, scheduling, equipment maintenance, etc. Responsibilities also include involvement in recruiting, hiring, training of team members and factory up-keep.

Job Responsibilities and Qualifications:

·       Key Member of Wil-Ro’s Leadership Team.

·       Goal setting, capacity planning, overall leadership in all parts of manufacturing process.

·       Responsible for Team Leaders in Welding/Fabrication, Paint/Prep, Product Finishing/Install – hold leads accountable for sharing team and individual goals, meeting daily/weekly/monthly goals.

·       Create and develop programs to track daily operations, productivity, discipline, tier/pay matrix placement, advancement, performance reviews, training, etc.

·       Work with Culture Creator to make hiring decisions for factory positions; take ownership of offboarding team members failing to meet expectations after proper training, disciplinary action, etc.

·       Enforce all team member policies related to attendance, safety, productivity, and quality

·       Make Manufacturing Fun by engaging the team, demonstrating company core values and strong leadership.

·       Implement and standardize operating procedures (SOPs) across all production areas.

·       Ensure production scheduling aligns with demand, inventory levels, and labor capacity.

·      Partner with engineering and leadership to improve manufacturability and product flow.

·       Communicate production status, risks, and capacity constraints to leadership team.

·       Establish clear career paths and skill progression within the factory.

·      Lead regular performance reviews and feedback cycles for all production staff.

·       Champion a safety-first culture and ensure compliance with all OSHA and company safety standards.

Operations Leader is 100% hands-on, engaging with factory team the entirety of each production shift. Salary and bonuses commensurate with experience, meeting and exceeding production goals, and retaining quality factory team members.

Details:

• Full-Time; 5:30am – 3pm (M-F with occasional weekend work if necessary)
• On-site: Gallatin, TN; reliable transportation required; ability to work until job is done required

Benefits:

• Company-sponsored 401(k) plan
• Medical, dental, vision, life, and supplemental insurance options – company-sponsored
• Paid vacation, holiday, personal, maternity/paternity, and volunteer days
• Tuition reimbursement, referral, and Truck Body Purchase programs
• Gym membership reimbursement
• Company provided uniforms