Operations Floor Manager

Job Overview As an Operations Floor Manager, you’ll keep daily store operations moving while helping employees deliver attentive customer service and strong retail sales. You’ll coordinate floor coverage, guide team performance, and oversee inventory, merchandising, and point-of-sale (POS) activity. Your impact: By keeping teams, stock, and service aligned, you help customers find what they need and employees work effectively. Responsibilities Lead and supervise floor teams, manage shifts, and support employee orientation, interviewing, recruiting, and training and development. Oversee customer service, cashiering, cash handling, POS systems, stocking, merchandising, pricing, and retail sales. Manage inventory control, purchasing, bookkeeping, payroll processes, and budgets in line with store procedures. Monitor sales and operational performance; use retail math and basic math to support decisions and maintain accurate records. Address customer and employee concerns with clear communication, sound negotiation, and organized follow-through. Skills Core: Leadership, management, team management, supervising experience, managerial communication, communication skills, time management, and organizational skills. Retail operations: Retail management, store management, operations management, operational management, shift management, inventory management, inventory control, purchasing, budgeting, pricing, and sales management. Sales and service: Retail sales, sales, customer service, cashiering, cash handling, POS, POS systems, merchandising, stocking, and retail store product knowledge. Additional experience: Assistant manager experience, retail industry sales team management experience, grocery store experience, payroll, bookkeeping, employee orientation, interviewing, recruiting, and training and development. Useful capabilities: Basic math, math, retail math, phone etiquette, negotiation, and bilingual or multilingual communication. Pay: $50,000.00 - $80,000.00 per year Experience: Restaurant management: 5 years (Required) License/Certification: SAFe Certification (Required) Shift availability: Day Shift (Required) Night Shift (Required) Work Location: In person

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