Operations Coordinator (Order Processing, Purchasing & Logistics)

Job Summary We are seeking a detail-oriented, organized, and proactive Operations Coordinator to support our daily business operations, including order processing, purchasing, shipment coordination, and administrative support. Our company operates in the international trading and distribution of architectural glass and building materials, serving customers across North America and international markets. The ideal candidate is a reliable team player with strong organizational and communication skills who can manage multiple tasks, coordinate with suppliers and internal teams, and ensure orders are processed accurately and efficiently. Professional proficiency in both English and Mandarin is required , as this position involves regular communication with our China-based headquarters, manufacturers, and suppliers. Key Responsibilities Order Processing & Coordination Process and manage customer orders, purchase orders, and related documentation. Monitor order status, production schedules, and delivery timelines. Coordinate with sales teams, suppliers, and customers to ensure timely order fulfillment. Maintain accurate order records and update internal systems. Identify and resolve order discrepancies or delays. Purchasing & Supplier Coordination Communicate with suppliers regarding quotations, pricing, product availability, and lead times. Prepare and follow up on purchase orders. Track purchasing activities and supplier delivery schedules. Maintain supplier records and purchasing documentation. Assist with supplier comparisons and purchasing cost control. Logistics & Shipping Coordination Coordinate shipments with freight forwarders, logistics providers, and suppliers. Track shipment schedules and delivery status. Prepare, review, and organize shipping documents, including commercial invoices, packing lists, and bills of lading. Assist with import/export documentation and customs clearance coordination. Communicate shipment updates and resolve logistics-related issues. Administrative & Operational Support Maintain organized records of orders, purchasing activities, and shipments. Prepare operational reports and update Excel spreadsheets. Support communication between the Canadian office and overseas suppliers. Assist with other daily operational and administrative tasks as required. Qualifications Professional proficiency in both Mandarin Chinese and English (written and spoken) is required. Previous experience in order processing, purchasing, logistics, supply chain, or a related administrative role is preferred. Strong organizational skills and attention to detail. Proficiency in Microsoft Office, particularly Excel and Outlook. Ability to manage multiple priorities and meet deadlines. Strong problem-solving skills and a proactive working attitude. Ability to work independently and collaboratively in a team environment. Experience with ERP or CRM systems is an asset. Experience in international trade, import/export, or the building materials industry is an asset. What We Offer Competitive salary of CAD $48,000–$60,000 per year , depending on qualifications and experience. Full-time, permanent employment. Opportunities to gain hands-on experience in international trade, purchasing, and logistics. A collaborative and supportive work environment. Opportunities for professional growth as the company expands. How to Apply Interested candidates are encouraged to submit their resumes through Indeed. We thank all applicants for their interest. Only candidates selected for an interview will be contacted. Pay: $48,000.00-$60,000.00 per year Benefits: Dental care On-site parking Work Location: In person

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