Operations Coordinator

Job Summary The Operations Coordinator is responsible for supporting the daily administrative, scheduling, and operational functions of the business to ensure projects move efficiently from initiation through completion. This role serves as a key partner to the Inside Operations Manager, Outside Operations Manager, General Manager, and installation teams by coordinating permits and approvals, monitoring job progress, managing customer communication, and supporting sourcing and order execution. Success in this role requires strong organizational skills, attention to detail, adaptability, and a proactive approach to problem-solving. The ideal candidate thrives in a fast-paced environment, enjoys balancing multiple priorities, and takes pride in creating a positive customer and team experience. Key Responsibilities: Coordinate township permitting requirements and utility locates. Verify HOA requirements and collect customer-provided HOA approval documentation. Track and monitor status and next action items for active installation jobs. Coordinate customer communication and project updates. Support inbound and outbound customer communication regarding services and scheduling. Develop working knowledge of products, installation processes, and specifications. Maintain accurate records and operational documentation. Support workflow efficiency across internal teams. Communicate professionally with customers, vendors, and municipalities. Support additional operational initiatives as needed. Qualifications Previous experience in office administration, operations support, permitting, customer service, or project coordination. Experience with permitting, HOA processes, construction administration, inventory management, or scheduling preferred. Strong computer skills and proficiency with Microsoft Office Suite. Excellent verbal and written communication skills. Highly organized with strong attention to detail. Valid driver’s license. High school diploma or equivalent. Benefits: Medical Insurance Dental Insurance Life Insurance Paid Time Off (Holiday and Vacation) The Superior Candidate Will: Be a self-starter with strong ownership. Bring previous office operations experience. Demonstrate attention to detail and follow-through. Maintain a positive attitude and excellent customer service. Physical Requirements: Primarily office-based role with regular phone and computer use. Occasional visits to job sites, vendor locations, or municipal offices. Ability to sit, stand, and walk for extended periods as required. Must be able to lift and carry up to 25 pounds (e.g., samples, files, or small equipment). Visual acuity for reading documents, viewing screens, and reviewing plans or permits. Manual dexterity for operating office equipment, including computers, phones, and tablets. Ability to drive locally to client meetings, vendor visits, or permit offices as needed. **Please note that all offers of employment are contingent upon successfully passing a background check and drug screen. Company Overview Superior Fence & Rail works as a professional team to provide customers with quality fence products and first-class customer service. The company serves homeowners, commercial property managers, and contractors with fencing products and installation services. Superior Fence & Rail is an equal-opportunity employer committed to creating a diverse workforce. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, service member status, amnesty or status as a covered veteran, or any other protected classification under applicable federal, state, and local laws Pay: $25.00 - $30.00 per hour Expected hours: 40.0 per week Benefits: Dental insurance Health insurance Life insurance Paid time off Location: Lansdale, PA 19446 (Preferred) Ability to Relocate: Lan…

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