Title
Operations Coordinator
Classification
Non-Exempt
REQUIREMENTS
- Strong verbal and written communication skills with the ability to explain technical details.
- Proficient with Word, Excel, and Outlook and other standard office software
- Positive attitude and strong work ethic
- Organized and detail oriented
- Ability and desire to learn and overcome obstacles
- Ability to work well independently as well as be part of a team
- High School Diploma or GED
Job Duties
- Schedule deliveries for vehicles
- Updating all vehicle information, parts, and serial numbers
- Applying/taking payments and schedule shop related appointments - repairs, inspections, spray liners, etc.
- Ensure customers receive timely commitment dates and that Zoresco meets or exceeds expectations (cost, quality, and delivery)
- Support integrating data with the customers to provide end to end visibility to status and completion.
- Manage the production reporting to ensure accurate information flow for labor and inventory accuracy.
- Develop and maintain a positive relationship with customers, fellow leaders, employees, and departments that support the operational process.
- Parts/Counter Sales - provide quotes and quality customer service.
- Provide quotes on accessories such as toolboxes, truck caps, etc.
- Log warranties.
- Daily schedule updates with tech status reports.
Working Condition
- In office and shop environments
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