Operations Coordinator - Dispatch

Operations Coordinator – Dispatch Remote Group | Grande Prairie, AB | Full-time | In-person | Monday to Friday Schedule Keep the field running. Be the person crews and clients count on. Remote Group is a local, family-owned and operated business, and we are growing our team. As our Operations Coordinator – Dispatch, you will be the hub between our field crews, our clients, and our office: sending the right people and equipment to the right site, solving problems as they come up, and making sure every job is done safely, on time, and on budget. If you thrive in a fast-moving environment, enjoy being the calm voice when something goes sideways, and want a role where your work is visible every single day, we would like to meet you. Why you will like working here: Small team, real influence. You are not a number. Remote is family-owned, and you will work directly with the General Manager. A steady, predictable schedule. Monday to Friday, 8-hour shifts, with holidays observed. We are upfront that on-call and occasional weekend work is part of the role. Benefits and a retention bonus. Dental care and extended health care benefits, plus a retention bonus that rewards you for building a career with us. A relaxed workplace. Casual dress, and a team that values clear communication and mutual respect. Room to grow. Learn permitting, wastewater technologies, and regulatory compliance, and take on more responsibility as we grow. Compensation: [Insert wage range or salary here] What you will do: Dispatch and field coordination Respond to site issues quickly, either by resolving them directly or by dispatching the right field personnel to fix them. Coordinate crews and equipment around client timelines and conditions, safely and efficiently. Plan on-duty, off-duty, and vacation schedules so every field activity is covered. Make sure field staff have the information, equipment, and documentation they need to complete each job safely. Arrange third-party services in the field on Remote's behalf. Visit the field monthly for quality control checks. Safety and compliance Champion our HSE policies and procedures with employees and contractors, at our shop and at client sites. Make sure rental equipment is operated and maintained in line with the legislation in each jurisdiction and with company policy. Confirm that regulatory and business paperwork from the field is accurate, complete, legible and on time. Help prepare permit applications and schedule our sampling and maintenance program. Client and office liaison Be a professional, calm and courteous point of contact for clients, third-party vendors and field staff. Make sure everyone involved understands their role and responsibilities on each job. Act as the link between clients and our accounting team on billing, pricing and payment reconciliation. Record job information in our systems and pass the right documentation to accounts receivable and payable, the safety coordinator, the office administrator and management. Reconcile employee timesheets against the daily hours spreadsheet. Fleet and equipment Help schedule maintenance and repairs for field service vehicles, trailers and tools to meet manufacturer requirements and keep downtime low. This is a coordination role. Field Technicians and Field Helpers will look to you for direction on their work. What you bring: Required 2 to 4 years of experience in oilfield services, rentals or drilling. Strong client relations and negotiating skills. Excellent verbal and written communication. A sharp eye for detail. Comfort with Windows, MS Office, and email. A clean driver's abstract. Availability to travel to the field when needed. Nice to have: Dispatch experience, whether in trucking or oilfield services. Knowledge of the wastewater industry, regulations or technologies. Loader or forklift experience. The practical details: Full-time, in person, based in Grande Prairie, AB. Candidates must be able to commute reliably or plan to relocate…

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