Operations Coordinator

Tavery Freight is a small, close-knit freight forwarding company in Allentown, NJ, specializing in trade show and event freight. We handle domestic ground and air shipments for a diverse client base. We're looking for an Operations Coordinator to join our operations team and help keep freight moving on time. We're a flat, no-titles team where everyone is cross-trained to handle shipments from start to finish. You'll have your own focus areas, but around here everyone can step in anywhere, and we all pitch in to get freight where it needs to be. What You'll Do Book, route, and track domestic ground and air shipments alongside our operations team Manage shipments against hard trade show deadlines, where must-arrive dates are non-negotiable and proactive problem-solving is the job Communicate daily with clients, carriers, and vendors. You'll often be a first point of contact Prepare and review shipping documentation (booking confirmations, BOLs, HAWBs) Track shipments proactively and flag delays or issues before they become client-facing problems Provide responsive customer service, including occasional after-hours email/phone coverage as part of a 24-hour operation Learn our systems, carriers, and client accounts well enough to operate independently within a few months What We're Looking For Hands-on freight forwarding or logistics experience (booking, tracking, documentation) Sharp attention to detail. Shipping documents leave no room for guessing Strong written and verbal communication. You'll be talking with clients and carriers every day Comfort working against hard deadlines. Trade show freight either makes the show or it doesn't A self-starter who takes ownership without needing to be told twice Someone reliable, punctual, and accountable. We're a small shop, and every person's follow-through matters Comfortable wearing multiple hats in a small-team environment Bonus Points For Trade show, exhibition, or event freight experience (advance warehouses, marshaling yards, must-arrive dates, show site logistics) Familiarity with freight booking platforms or forwarding software What We Offer Competitive pay and a strong benefits package A supportive, hands-on small-team environment A company culture built on treating employees well. We want people who stay because they're happy here Details Location: Fully in-office in Allentown, NJ Schedule: Full-time, with occasional after-hours email/phone coverage (we're a 24-hour operation and share that responsibility as a team) Pay: $50,000–$80,000 per year, based on experience Benefits: Health insurance, paid time off, parental leave To apply, please answer the application questions and submit your resume. We personally review (no AI) applications on a rolling basis. Application Questions Are you able to work fully in-office in Allentown, NJ, with occasional after-hours email/phone coverage as part of a 24-hour operation? (After-hours work is divided up throughout the year) Do you have hands-on freight forwarding or logistics experience (booking, tracking, documentation)? Briefly describe your freight experience: types of shipments, modes, and what documentation you've handled. If you have trade show or event freight experience, please mention it. (2–3 sentences) What is your minimum acceptable base salary for this role? What does reliable, self-directed work look like to you in a small-team environment? Pay: $50,000.00 - $80,000.00 per year Benefits: Flexible schedule Health insurance Paid time off Parental leave Vision insurance People with a criminal record are encouraged to apply Work Location: In person

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