Operations Coordinator

Role Purpose
The Operations Coordinator is responsible for supporting the Operations team to achieve operational targets including paperwork, data entry and reporting.  

Key Responsibilities

• Monitor and track performance to budgeted goals and/or targets established for the department.
• Provide KPI results to management on a daily basis.
• Assist in the preparation of the annual budget for container yard by providing productivity targets, associated manning requirements and improvements.
• Initiate discussions with employees who are in breach of company policies and communicate breaches of policy to the Superintendent on duty for resolution.
• Identify and resolve any customer issues that are related to the specific operations.
• Promote positive relationships with our labour workforce, by meeting with them on a daily basis.
• This position may require shift work which is subject to change with notice based on business needs.

Knowledge & Qualifications

• A degree in business, logistics or similar field is preferred.
• Strong organizational, planning and analytical skills, with attention to detail so that workflow is managed efficiently and accurately.
• Excellent computer skills, including MS Office, and the proven ability to learn new systems quickly.
• Ability to communicate effectively with all levels within the organization.
• Proven ability to exercise judgment within generally defined practices and policies in selecting methods and techniques for achieving desired results.
• Motivation and the capability of working on own your initiative while contributing to the team.
• Fluent in English.
• Previous Canadian work experience or experience working directly with Canadian industries.