Operations Coordinator

The Operations Coordinator provides day-to-day operational and administrative support for Alberta-based customer activity and associated project freight. This role supports load coordination, shipment documentation, trailer tracking, and inventory organization across multiple storage locations while ensuring accurate communication and billing support. The operations Coordinator works closely with Operation, Dispatch, Billing, Warehousing, and Customers to maintain efficient workflow execution and service reliability. KEY RESPONSIBILITIES & ACCOUNTABILITIES Act as the backup for Alberta-based key accounts Assist with the organization, storage, tracking, and movement of freight located in Acheson, Nisku, and warehouse facilities. Track trailer rentals utilized for shipments and maintain accurate reporting records. Coordinate and collect Proof of Deliveries (PODs), Bills of Lading (BOLs), and supporting shipment documentation to ensure timely and accurate customer billing. Support planners and operations personnel with shipment information and operational updates as required. Maintain organized operational records, spreadsheets, and shipment tracking information. Communicate effectively with drivers, customers, vendors, and internal departments regarding shipment status and documentation requirements. Assist with operational problem-solving and administrative follow-up related to project freight activity. Perform additional duties and operational support functions as required. REQUIRED QUALIFICATIONS Experience in transportation, logistics, warehousing, or operations coordination preferred Understanding of freight documentation including PODs and BOLs considered an asset Strong administrative and data tracking capabilities Ability to work independently while collaborating with operational teams Knowledge of Western Canadian transportation and project freight operations considered an asset KNOWLEDGE, SKILLS & ABILITIES Strong organizational and time management skills Attention to detail and documentation accuracy Effective communication and customer service skills Ability to manage multiple priorities in a fast-paced environment Team-oriented with a willingness to support operational needs Problem-solving and follow-through capability Proficiency with Microsoft Office and transportation management systems Why Join Us? At Q-Line Trucking, we believe people are the heart of what we do. Our culture is built on collaboration, integrity, and investing in our team. When you join Q-Line, you become part of a company that values professional growth, celebrates contributions, and is committed to making a positive impact—on the road and in the workplace. Join a team that’s passionate about what we do and driven to do it well!

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