Operations Coordinator

eliminating racism 
 empowering women 
 YWCA Lancaster 
 
 
 YWCA Lancaster is looking for a full-time Operations Coordinator, who is an integral part of our 

team.

This position combines on‑site operational oversight with administrative responsibilities in a mission‑driven nonprofit setting. Occasional flexibility in schedule may be required to respond to building or community needs.

What your day looks like:

Facilities & Operations

• Coordinate building repairs and maintenance, including plumbing, carpentry, HVAC systems, residence rooms, and shared spaces, ensuring safe and welcoming environments for residents, staff, and community partners.
• Maintain an up‑to‑date inventory of residential furniture and equipment; clean, repair, or replace items as needed to support dignified living and working spaces.
• Ensure annual maintenance, inspections, repairs, and building system updates are planned, budgeted, completed, and documented in alignment with nonprofit fiscal responsibility.
• Develop and maintain clear, accessible systems for tracking maintenance requests, repairs, and ongoing facility needs.
• Coordinate waste disposal, recycling, and outdoor maintenance services in support of sustainability and cleanliness.
• Keep all signage updates, branded, clean and easy to understand. 

Safety, Compliance & Preparedness

• Collaborate with the City of Lancaster and other regulatory partners to support audits, Fire Marshal inspections, and compliance requirements.
• Ensure regular schedules for cleaning, disinfecting, testing, and other building needs are documented and completed to support health and safety standards.
• Manage building security systems and emergency preparedness plans, including keys, access key cards/fobs, and video monitoring.
• Develop systems to regularly review, update, and test emergency and security procedures in compliance with organizational and regulatory expectations.

Residential & Community Engagement

• Partner with Kepler Hall Residence staff to address maintenance, safety, and repair needs within residential units.
• Assist the maintenance team in preparing vacant units by ensuring they are cleaned, furnished, and ready to welcome new residents with care and efficiency.
• Serve as a liaison for community use of the building, coordinating schedules, space needs, requirements, and written agreements.
• Support responsible and mission‑aligned community use of the building while maintaining security and protecting organizational assets.

Vendor & Administrative Support

• Track and manage service contracts and vendor relationships.
• Maintain accurate records of vendor invoices, purchase orders, and payments to support transparent financial operations.
• Serves as substitute for Front Desk Receptionist (if available).

Other Responsibilities 

Who you are: 

• Experience in facilities management, operations coordination, administrative support, or a related nonprofit or mission‑driven environment.
• Working knowledge of building systems, maintenance coordination, and safety compliance.
• Strong organizational, documentation, and time‑management skills.
• Ability to collaborate with diverse stakeholders including staff, residents, volunteers, vendors, and community partners.
• Must possess the desire and ability to embody the YWCA’s mission of eliminating racism and empowering women. 
• Knowledge of general office procedures.
• Ability to communicate effectively both verbally and in writing, with strong grammar and spelling skills.
• Organized and detail oriented.
• Knowledge of word processing and spreadsheets and ability to use telephone. 
• Ability to lift and carry up to 15 lbs. and make deliveries and pick-ups within a six-block radius.
• Bilingual preferred but not required. 

Who we are: 

YWCA Lancaster is dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all. Everything we do is based on the belief that all women and families have the right to be safe and choose the direction of their lives. Since 1889, we have served children and adults in the community through a variety of programs. Current offerings include the Racial Equity Institute, Dorothy Height Book Club and Lunch & Learns on current topics; Kepler Hall residence, home to fifty women, men and children; YWonderful Kids providing child enrichment for ages six weeks to five years and before/after school care in a number of settings; Sexual Assault Prevention and Counseling Center with a 24 hour hotline and no-cost professional counseling for survivors of sexual assault and their significant others. Our programs address the fact that far too many individuals experience violence, and lack economic security, and these issues disproportionately impact women and people of color. If we want to empower all women, we must also tackle racism. When all women and families can reach their full potential, our communities thrive.

Benefits: 

We are always looking for talented individuals to join our team. As a progressive company with strong core values, we offer a professional working environment and a competitive benefits package as well as the opportunity for personal and professional growth.

 Equal Opportunity Employer

YWCA is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.