Operations Coordinator

About Us

Here for animals since 1868, the San Francisco SPCA is a cherished San Francisco institution, known for compassion, excellence and innovation in the fields of animal welfare and veterinary medicine. 

We operate a public veterinary hospital, a high-quality, high-volume spay-neuter clinic, a community veterinary clinic, and provide low-cost community medicine programs. The SF SPCA saves the lives of homeless dogs and cats through our shelter medicine and adoption programs. Our innovative programs and services serve as models for humane organizations across the country and around the world.

As a community-supported nonprofit, not affiliated with any national organization, our values “Be Generous, Fearless, and Connected” guide over 350 talented and dedicated professionals to deliver on our promises each day.  Iconic and innovative, the SF SPCA offers you the opportunity to join a team committed not only to veterinary excellence and animal welfare, but to a balanced and rewarding work environment.

Role Description

The Operations Coordinator provides administrative and logistical support to the senior operations leadership team to ensure smooth day-to-day functioning across multiple departments. This role supports the VP of Operations for Source-to-Home, Senior Director of Hospital Operations, Director of Community Medicine Operations, Senior Director of Facilities & Supply Chain Operations, and VP of Information Technology. The Operations Coordinator manages scheduling, documentation, communication, and coordination of cross-departmental activities. The ideal candidate is highly organized, detail-oriented, proactive, and comfortable managing priorities in a fast-paced, mission-driven environment.  

Core Responsibilities

• Administrative and scheduling support including managing calendars, schedule and prepare for meetings, and coordinate logistics for leaders and cross-functional teams such as travel arrangements, catering, and technology needs
• Assist with planning and logistics for all-staff trainings, meetings, and special events
• In a timely and accurate fashion, draft and edit presentations, reports, and spreadsheets as directed, including assistance with preparation of board or leadership materials
• Support implementation and tracking of key operational initiatives and projects and follow up on deliverables
• Help coordinate cross-functional efforts between Veterinary Hospital, Shelter, Community Medicine and facility operations
• Assist with vendor coordination, purchase requests, and invoice processing
• Maintain up-to-date records of department budgets and expenses in collaboration with Finance
• Help onboard new staff within the operations team by coordinating schedules, materials and access requests.

Requirements:

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred
• 2+ years of administrative experience supporting mid-level or senior managers, preferably in a complex or multi-department organization
• Experience managing calendars, coordinating meetings, and preparing documentation
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and cloud-based collaboration tools
• Strong attention to detail, accuracy, and follow-through
• Ability to handle confidential information with professionalism and discretion
• Commitment to the mission, values, and vision of the San Francisco SPCA

Salary and Benefits:

The starting salary for this position depends on the depth and breadth of experience. The expected range is $28.50 - $31.00 per hour.  Regular, full-time positions are eligible for a benefits package including:

• Paid Time Off and Holiday pay
• Medical, Dental & Vision insurance
• Life Insurance
• Long-term Disability Insurance
• 401k Retirement Plan and contribution matching
• Student debt relief program
• Pre-tax Commuter Benefits
• Discounts on retail and pet supplies
• Discounts on veterinary care at our SF SPCA Mission Campus Veterinary Hospital and Spay/Neuter Clinic

The SF SPCA is an Equal Opportunity Employer. This job ad reflects the assignment of essential functions and does not prescribe or restrict the tasks that may be assigned. The San Francisco SPCA is an at-will employer and may conduct pre-employment background checks and drug screening depending on the role.