Operations Automation Engineer

About Jet Excellence

We are a fast-growing fleet charter operator redefining private aviation through data-driven efficiency, modern aircraft, and owner-focused profitability. With a commitment to trust, safety, and service excellence, we deliver tailored charter solutions and seamless travel experiences supported by a modernized fleet and nationwide reach.

The Role

We are seeking a Operations Automation Engineer to partner with our Chief of Staff in designing, building, and deploying software that empowers every department — from sales and maintenance to HR and finance — to work smarter and faster.

This role bridges engineering and operations: you’ll talk to internal teams to uncover pain points, architect reliable solutions, and build the tools and automations that make our business run beautifully.

The ideal candidate is a Software Engineer who likes solving business problems. You’ll code, deploy, and own real systems that employees rely on every day — not prototypes, but production-grade solutions that transform how work gets done.

If you love translating messy, manual processes into elegant software — and you take pride in seeing people’s workflows get simpler because of something you built — this is your kind of role.

Key Responsibilities

Discovery & Design

• Partner with teams across sales, operations, maintenance, finance, and HR to map workflows and uncover inefficiencies.
• Translate business problems into technical solutions — deciding what to build, what to integrate, and what to streamline.
• Audit data sources and evaluate system reliability, accuracy, and gaps.
• Document and present technical requirements and architecture proposals clearly to both technical and non-technical audiences.

Build & Ship

• Build internal tools and automation systems using Python, JavaScript, SQL, or other best-fit languages.
• Design robust data pipelines and ETL processes to unify and transport data between multiple systems.
• Develop and integrate APIs connecting internal and third-party platforms.
• Create internal dashboards, reports, and visualizations that surface the right information to decision-makers.
• Automate repetitive workflows through custom code or platforms like Power Automate or Zapier.

Maintain & Improve

• Monitor, debug, and continuously improve production systems for performance and reliability.
• Refactor and rebuild systems as business processes evolve.
• Maintain thorough documentation and train employees on new workflows.
• Stay current with emerging tools — and propose new ideas worth testing.

Qualifications

• Independently built and shipped at least one production application or automation that you personally deployed to production and that real users rely on regularly (not a class project, prototype, or minor contribution to a larger team-owned product).
• Bachelor’s degree in computer science, software engineering, or a related field (or equivalent hands-on experience)
• Proficiency in Python for application development, data automation, and system integration.
• Strong SQL skills — ability to design schemas, write complex queries, and optimize database performance.
• Experience with databases and data infrastructure (e.g., PostgreSQL, BigQuery, or similar).
• Familiarity with API design and consumption — REST, webhooks, and third-party integrations.
• Solid understanding of software engineering practices (Git, testing, code review, maintainability).
• Excellent communication skills; comfortable translating technical concepts for non-technical stakeholders.
• Ability to navigate ambiguity, self-direct, and deliver in a fast-paced environment.

Nice-to-Haves

• Experience with web frameworks such as Flask, FastAPI, Django, or React.
• Knowledge of cloud platforms like Google Cloud, AWS, or Azure.
• Familiarity with data orchestration tools (Airflow, dbt, Fivetran, etc.).
• Exposure to CI/CD pipelines and deployment automation.
• Experience with workflow automation tools (Power Automate, Zapier, Make, Integromat).
• Background in aviation, logistics, or another operationally complex industry.

Key Competencies

• Resourceful & Tenacious: You don’t wait for perfect conditions — you figure it out, test it, and ship.
• Curious & Conversational: You genuinely enjoy learning how the business operates and diving into the details.
• Builder Mindset: You iterate fast and aren’t afraid to ship version 1.0 when it’s 80% right.
• Ownership Mentality: You take full accountability for what you build — from deployment to bug fixes.
• Pragmatic Perfection: You know when a solution needs polish and when “good enough” keeps the business moving.

Job Type

• Onsite

Compensation And Benefits

• Competitive compensation based on experience
• Fully paid health, dental and vision insurance for the employee
• Paid Time Off (PTO)
• 401k Plan w/Matching

Jet Excellence, LLC is an equal opportunity employer that provides equal employment opportunities (EEO).