Operations Assistant

Operations Assistant Location: Noblesville, IN Company: E&J Heating and Cooling LLC Position Type: Full-Time Position Overview E&J Heating and Cooling LLC is seeking a highly organized, self-motivated, and detail-oriented Operations Assistant to support daily business operations. This role is responsible for helping maintain efficient workflows, coordinating administrative and operational tasks, assisting with customer communications, managing purchasing activities, and supporting the overall organization of jobs, inventory, and schedules.The ideal candidate is a proactive independent worker who thrives in a fast-paced environment, communicates professionally, and works closely with management staff to ensure operations run smoothly and efficiently. Key ResponsibilitiesOperations & Administrative Support Assist with daily operational and administrative tasks. Work closely with management staff to support company goals and initiatives. Maintain organized filing systems and company records. Assist with data entry, job documentation, and record management. Help improve and maintain efficient office and operational processes. Customer Service & Communication Answer and manage incoming phone calls. Provide exceptional customer service to current and prospective customers. Schedule appointments and assist with customer inquiries. Communicate professionally with customers, vendors, suppliers, and team members. Ensure timely follow-up on customer and internal requests. Scheduling & Calendar Coordination Manage calendars, appointments, and meeting schedules. Coordinate scheduling needs and communicate schedule updates. Assist with organizing meetings, events, and operational activities. Purchasing & Inventory Management Order HVAC parts, materials, and office supplies. Coordinate with vendors regarding pricing, availability, and deliveries. Monitor inventory levels and assist with inventory control. Organize parts, equipment, and job materials. Track orders and ensure materials are available for scheduled jobs. Job & Project Coordination Assist in organizing job files and project documentation. Help coordinate information needed for service, maintenance, and installation jobs. Support technicians and management with operational needs. Maintain organization of job-related records and materials. Qualifications Previous experience in operations, administration, customer service, or a related role preferred. Strong organizational and multitasking abilities. Experience with calendar management and scheduling. Purchasing, inventory, or parts ordering experience preferred. Proficiency with Microsoft Office and standard office software. Excellent verbal and written communication skills. Strong attention to detail and problem-solving skills. Ability to work independently and manage priorities with minimal supervision. Professional, dependable, and team-oriented attitude. What We're Looking For The ideal candidate is: A self-starter who takes initiative. Highly organized and detail-oriented. Comfortable handling multiple responsibilities simultaneously. Customer-focused and solution-oriented. Able to work independently while collaborating closely with management staff. Motivated to help improve organization, communication, and operational efficiency throughout the company. Pay: $20.00 - $30.00 per hour Benefits: 401(k) 401(k) matching Health insurance Paid time off People with a criminal record are encouraged to apply Work Location: In person

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