Operations and Logistics Supervisor

Position Summary The Operations & Logistics Supervisor is responsible for coordinating cargo movement, vessel operations planning, inventory management, customer communications, transportation logistics, and warehouse utilization. This role serves as the primary point of contact for cargo status, inventory inquiries, storage planning, and operational coordination between customers, vessel agents, truck carriers, rail providers, warehouse personnel, and operations staff. The position supports the successful execution of marine, warehouse, rail, and trucking operations while ensuring accurate inventory control, efficient cargo flow, and exceptional customer service. Primary Responsibilities Logistics & Customer Coordination Serve as the primary customer contact for inventory inquiries, cargo status updates, product availability, and shipment coordination. Provide customers with vessel progress reports, inventory reports, and storage updates. Coordinate inbound and outbound transportation requirements. Liaise with trucking companies, rail providers, vessel agents, customs brokers, and customers. Support operational quotations by providing cost, labour, equipment, and storage information. Coordinate customer pickups and delivery schedules. Inventory Management Maintain accurate inventory records for all warehouse and terminal cargo. Monitor inventory levels, cargo movements, and warehouse utilization. Coordinate cycle counts and inventory audits. Investigate inventory discrepancies and implement corrective actions. Ensure accurate documentation of all inbound, outbound, and transferred cargo. Manage customer inventory reporting and reconciliation. Vessel & Project Coordination Coordinate operational planning for vessel arrivals and departures. Review cargo stowage plans and assist in developing discharge and storage strategies. Coordinate storage locations, cargo flow plans, and inventory tracking processes. Arrange staffing, equipment, and third-party support requirements for vessel operations. Coordinate rigging, lifting gear, and specialized cargo handling requirements. Monitor vessel progress and communicate updates to customers and management. Prepare post-vessel operational summaries and cargo reconciliation reports. Warehouse & Transportation Planning Optimize warehouse utilization and cargo storage layouts. Coordinate truck, rail, and warehouse scheduling activities. Assist with planning cargo movements to maximize efficiency and storage capacity. Monitor cargo dwell times and identify opportunities for improved throughput. Coordinate special handling requirements for project cargo and oversized shipments. Operational Administration Prepare operational reports and performance metrics. Maintain cargo documentation, inventory records, and operational files. Support billing verification for storage, handling, transportation, and vessel activity. Assist with payroll information verification as required. Maintain records related to customer cargo movements and operational activities. Health, Safety & Compliance Support compliance with company safety policies and regulatory requirements. Participate in operational planning and hazard assessments. Identify operational risks and recommend corrective actions. Assist with investigations, audits, and customer compliance requirements. Pay: $75,000.00-$90,000.00 per year Benefits: Company pension Employee assistance program Extended health care Life insurance Vision care Work Location: In person

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