Operations and Inventory Specialist -

The primary location of this position is on-site in Cullowhee, NC. This position is designated as being exempt from the State of North Carolina Human Resources Act (EHRA). The Operations and Inventory Specialist is a member of the Instructional Technology and Audiovisual (ITAV) team and is responsible for coordinating the inventory and workflow of equipment supporting ITAV projects and campus technology refresh initiatives. The position manages equipment-related activities, including obtaining quotes, coordinating purchases, tracking orders, maintaining vendor relationships, receiving and tracking inventory, and communicating with campus customers. This position applies technical and business knowledge to support the development and implementation of sustainable audiovisual solutions across campus. The position communicates and coordinates with the Division of IT and campus departments to maintain standardized workflows and help ensure projects and operational tasks are completed consistently. The role requires working knowledge of State of North Carolina purchasing policies and procedures and the ability to maintain effective working relationships with WCU Facilities Management, vendors, and other university partners. The position uses university procurement and asset management systems, along with ITAV tools, to purchase, receive, track, and manage equipment. In collaboration with the ITAV Manager, the position supports large-scale initiative planning, financial forecasting, vendor coordination, and equipment lifecycle replacement. The position also coordinates the physical movement of equipment among campus locations for receiving, installation, storage, and surplus activities. The position contributes to strategic planning for campus investment in audiovisual systems and administers asset management processes for AV inventory and related equipment entering, moving within, and leaving the university. This work is performed in coordination with the IT Asset Manager and other WCU departments. Required Knowledge, Skills, and Abilities Excellent oral, written, and interpersonal communication skills. Demonstrated commitment to responsive and professional customer service. Ability to manage multiple concurrent initiatives, priorities, and deadlines. Ability to work independently with minimal supervision and exercise sound judgment. Ability to work effectively in a collaborative team environment. Working knowledge of IT asset management, inventory control, or related operational practices. Strong attention to detail, accuracy, and follow-through. Strong organizational and time-management skills. Proficiency with collaborative productivity tools, such as Microsoft Office, video conferencing platforms, and project or task management applications. Ability to interpret and apply procurement requirements, established procedures, and operational standards. Ability to safely coordinate and perform the physical movement of equipment required for receiving, installation, storage, and surplus activities. Minimum Qualifications Interested candidates must already be legally authorized to work in the United States and will not require any immigration sponsorship or support. Bachelor’s degree and at least two years of experience in technology asset management, inventory control, procurement, logistics, business operations, or administrative support within an information technology environment; or a bachelor’s degree in Business Administration, Supply Chain Management, Operations Management, Information Systems, Computer Information Technology, or a related field from an appropriately accredited institution and at least two years of relevant experience. Preferred Qualifications Experience with Catamart (JAGGAER) and WCU purchasing processes. Experience with WCU asset management processes. Experience supporting classroom technology or audiovisual and information technology systems. Knowledge of construction and construction management…

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