Operations Administrator (Systems & Facilities)

Operations Administrator (Systems & Facilities) SOUNDS Academy is a non-profit music education organization that transforms lives by empowering youth through teaching music and character values, with a commitment to reaching underserved communities. Students receive individual lessons and group classes on all instruments and voice. Instruments are provided to those who cannot afford one. SOUNDS Academy students learn the character values of creativity, leadership, perseverance, resilience, and teamwork through music education. We teach these values in our Musical Access Program, which connects students to live music and instruments through our Instrument Petting Zoos, our School Programs for lower income schools and community centers, our SOLO Program, which provides one-on-one instruction, and The Collective Ensembles that teach music theory and ensemble playing techniques. Mission: We transform lives by empowering youth through teaching music and character values, with a commitment to reaching underserved communities. Vision: One day, every child, regardless of their zip code, will have access to the transformative impact of music education and character development, in order to foster personal growth and strengthen communities. Values: We value and teach the character values of creativity, leadership, perseverance, resilience, and teamwork through music education. Culture Statement: The SOUNDS Academy Family is a collective of inclusive, personable, and progressive individuals who are committed to passionately creating and building relationships to support and inspire our young leaders. Systems & Facilities Operations Administrator The Systems & Facilities Operations Administrator is responsible for creating, maintaining, and improving the systems, spaces, inventory, and workflows that allow SOUNDS Academy to operate efficiently and continue growing its impact throughout the community. This position oversees inventory management, spreadsheet and database maintenance, operational logistics, technology troubleshooting, facility coordination, and the development of Standard Operating Procedures (SOPs) to ensure organizational consistency and sustainability. This role is an excellent opportunity for candidates who are highly organized, solutions-oriented, and thrive in fast-paced environments where adaptability, initiative, and follow-through are essential. If you enjoy building systems, solving problems, improving efficiency, managing logistics, organizing information, and helping teams operate more effectively, this may be the role for you! The Systems & Facilities Operations Administrator will work closely with the CEO and leadership team to oversee the day-to-day operational infrastructure of SOUNDS Academy. This position plays a critical role in maintaining our locations, supporting staff workflows, organizing and tracking inventory and equipment, troubleshooting general technology issues, and ensuring that internal systems remain efficient and scalable as the organization grows. Projects and responsibilities may include maintaining and organizing teaching spaces and storage areas, managing program and event inventory, overseeing spreadsheets and operational databases, supporting concert and event logistics, coordinating operational workflows between departments, assisting with technology setup and troubleshooting, and creating and maintaining SOPs that help staff and volunteers clearly understand organizational processes and expectations. What You’ll Do Programs Provide administrative support to Teachers and Program Staff to ensure student impact Provide technical support during student concerts and recitals to provide support for stage needs Oversee Data Management: Analyze large datasets to extract and report grant-specific insights and outcomes, while maintaining monthly KPI updates for our programs. (Donor Information, Student Tracking, Character Value Surveys, Etc.) Oversee teaching facilities to ensure learnin…

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