Job Description – Operations Administrator
BASIC PURPOSE AND PRINCIPAL RESPONSIBILITIES
The Operations Administrator will be responsible for providing administrative support to the operations management team in order to ensure that all processes are carried out efficiently and effectively.
The Operations Administrator will track and manage all records, ensure company policies and procedures are followed, and provide superior customer service.
MAJOR DUTIES:
- Create and issue purchase orders in accordance with company policies and approved requisitions.
- Create and process work orders for assembly items based on sales orders, forecasts, and inventory needs.
- Generate regular reports on PO activity, spend analysis, and vendor performance.
- Generate reports on work order status, completion rates, and bottlenecks.
- Assist divisions with vendor discrepancies or delays on PO’s.
- Work closely with Accounts Payable to match POs with invoices and ensure timely payment.
- Track PO status, delivery timelines, and vendor confirmations to ensure on-time fulfillment.
- Assist in implementing new processes and systems, ensuring that changes are integrated smoothly and any issues are promptly addressed.
- Collaborate with other departments, such as sales, inventory, supply chain, and accounting, to ensure that organizational processes are efficient and well-coordinated.
- Coordinate with the sales department to confirm order specifications, delivery timelines, and special requirements.
- Collaborate with warehouse, inventory, and tuning teams to ensure efficient assembly scheduling and resource allocation.
- Provide general administrative assistance, including scheduling meetings, maintaining records, and preparing Excel reports.
- Review bill of materials (BOM) and ensure all components are available or scheduled for procurement.
- Monitor budget allocations and flag potential overspending.
- Maintain accurate and up-to-date PO records.
KNOWLEDGE AND SKILLS
- Associate’s degree or higher, or equivalent administrative office and operations experience.
- Two-year college degree or 4-6 years’ work experience in an increasingly responsible administrative work environment.
- NetSuite experience is a plus.
PREFERRED SKILLS
- Work independently as well as in a collaborative environment.
- Customer service oriented
- Communication skills – written, verbal, and presentation.
- Planning, calendaring, and organizing.
- Problem assessment and solving
- Information gathering and monitoring.
- Attention to detail and accuracy.
- Flexibility and adaptability
- Knowledge of operating standard office equipment
- Knowledge of clerical and administrative procedures and systems, such as filing and record keeping
WORKING RELATIONSHIPS
Reports to the Director of Supply Chain Management and interacts with department personnel, senior executives, other line managers, staff, customers, and distribution personnel to research and resolve problems and maintain a high-level of customer service.
WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee routinely is required to sit; walk; talk and hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, crawl, reach, and stretch.
- Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- May require travel, dependent on company needs.
- The employee may occasionally lift and/or move up to 20 lbs. - Can work under deadlines.
JVCKENWOOD USA is an Equal Opportunity/AFFIRMATIVE ACTION Employer that values diversity and inclusion in the workplace. It is the policy of this company to provide equal opportunity with regard to all terms and conditions of employment.
The company complies with federal and state laws prohibiting discrimination on the basis of sex, race, color, religion, creed, national origin, disability, veteran status, age, sexual orientation, gender identity, genetic information, pregnancy, or any other protected characteristic.