Operational Procurement Specialist - North & Latin America

Company Description Doka USA is proud to be Certified™ by Great Place to Work®! We are committed to fostering a supportive work environment where all of our team members can thrive. As one of the world’s leading companies for developing, manufacturing, and distributing formwork solutions for the construction sector, Doka employs more than 9,000 people in over 58 countries and is part of the family-owned Umdasch Group. We Make It Work. Job Description Position Summary The Operational Procurement Specialist is responsible for executing procurement activities that support the timely, cost-effective, and compliant acquisition of goods and services across the NAMLAM Area. Acting as a key liaison between internal stakeholders, suppliers, and Strategic Procurement, this role ensures efficient Purchase-to-Pay (P2P) execution, supplier performance management, and continuous process improvement. The position plays a critical role in maintaining supply continuity, supporting operational efficiency, and ensuring compliance with regional and global procurement standards. Key Responsibilities Operational Procurement Execute end-to-end procurement activities, including RFQs, supplier selection, purchase order creation, order tracking, and delivery follow-up, ensuring all purchasing requirements and approvals are obtained in accordance with company procurement policies. Monitor supplier performance and delivery schedules, proactively resolving issues related to delays, discrepancies, returns, claims, and invoice exceptions to minimize business disruption. Ensure compliance with regional Purchase-to-Pay (P2P) processes and Global Procurement Category Management (PCM) standards while maintaining accurate procurement documentation and records. Stakeholder & Supplier Management Serve as the primary point of contact for procurement-related inquiries from Branches, Business Units, and Country Offices across the NAMLAM Area. Collaborate with Strategic Procurement, suppliers, and internal stakeholders to align sourcing activities, clarify requirements, support vendor onboarding, and resolve procurement-related challenges. Build and maintain effective working relationships to ensure high levels of service, communication, and support throughout the procurement process. Continuous Improvement & Reporting Support demand planning and procurement scheduling activities by reviewing forecasts and identifying potential supply risks or opportunities. Partner with Strategic Procurement to drive process improvements, increase efficiency, reduce costs, and promote procurement best practices across the organization. Assist with reporting, data analysis, and KPI tracking to support operational decision-making and continuous improvement initiatives. Qualifications Education & Experience Diploma or degree in Purchasing, Supply Chain Management, Commerce, Business Administration, or a related field, or equivalent combination of education and experience. 2-3 years of experience in operational procurement, purchasing, or supply chain support. Solid understanding of end-to-end Purchase-to-Pay (P2P) processes and procurement best practices. Demonstrated experience resolving complex procurement, supplier, and fulfillment-related issues. Skills & Competencies Strong verbal and written communication skills in English; Spanish language proficiency is a plus. Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook; experience with SAP and Ariba is highly preferred. Strong analytical, organizational, and problem-solving skills with attention to detail and accuracy. Ability to build collaborative relationships across functions and manage multiple priorities in a fast-paced environment. Familiarity with technical specifications and the ability to evaluate and compare products, materials, or services. Preferred Experience in construction, manufacturing, industrial, engineering, or equipment-based industries. Professional procurement certi…

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