Online Order Clerk

As an online orders clerk, you will ensure the smooth operation of the online and telephone orders, from the receipt of the order until it is sent, you will ensure that our customers have an outstanding experience.
Main responsibilities
• Process customer orders online via our order processing system or over the phone
• Communicate with customers for more information on orders if needed
• Take pa
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rt in each step of order preparation: order reception, item collection, grocery packing, delivery coordination, and billing
• Complete purchase orders online or on paper
• Put orders waiting for delivery in the right place
• Collaborate with delivery staff to carry out deliveries
• Stay informed about products and items currently on sale
• Organize and clean his or her work station
• Provide good customer service when answering their questions
• Gather baskets and empty boxes in the right places
• Follow personal safety and food safety standards
• Perform any other task required by supervisor
• Keep the department in good order
Job requirements
• Have a good attitude and a desire to satisfy customers
• Autonomous, professional and dynamic
• Must be able to speak French and English
Required Profile
• High School Diploma (Completed).
• Must be able to lift 20 lbs
Note: The use of gendered terms is not intended to discriminate.
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