OnBase Team Lead

Hours of Work : 40 Days Of Week : 5 Work Shift : 8X5 Day (United States of America) Job Description : OnBase Team Lead Position Summary The OnBase Team Lead is responsible for the strategic administration, development, integration, support, and optimization of Methodist’s Hyland OnBase Enterprise Content Management Platform. This position serves as the primary technical and functional expert for a mission-critical platform supporting clinical, financial, operational, and administrative workflows across the health system. The lead partners closely with operational leaders, clinicians, revenue cycle teams, supply chain, human resources, compliance, and information technology teams to design and maintain automated document management and workflow solutions. The role ensures the reliability, security, compliance, and continuous improvement of systems integrated with Epic, Workday, and other enterprise applications. As a senior technical leader, this position provides guidance on platform architecture, governance, roadmap planning, workflow automation, and best practices while serving as the highest level of escalation for complex issues and enhancement requests. Essential Duties and Responsibilities Enterprise Platform Administration Serve as the primary administrator for the Hyland OnBase platform. Manage system configuration, security, licensing, upgrades, patching, and overall platform health. Monitor system performance, capacity, availability, and scalability. Develop and maintain system architecture documentation, configuration standards, and operational procedures. Establish governance practices to ensure consistency across all OnBase solutions. Workflow Automation and Solution Development Design, develop, implement, and support OnBase workflow solutions that improve operational efficiency and reduce manual processes. Configure and support document imaging, electronic forms, workflow automation, case management, and records management solutions. Develop custom integrations, scripts, and automation solutions as needed. Lead requirements gathering, solution design, testing, and deployment activities. Epic and Workday Integration Support Support and optimize integrations between OnBase and Epic for clinical documentation, patient records, physician workflows, and other healthcare functions. Support integrations with Workday for employee records, human resources documentation, financial processes, and business operations. Coordinate with application teams to ensure seamless data flow and system interoperability. Participate in enterprise integration planning and future-state architecture initiatives. Clinical and Operational Support Support document management and workflow solutions related to: Patient records and clinical documentation Physician credentialing and provider records Revenue cycle and billing operations Accounts payable and invoice management Supply chain operations Human resources documentation Compliance and regulatory record retention Partner with department leaders to identify opportunities for workflow optimization and automation. Security, Compliance, and Records Management Ensure compliance with HIPAA, organizational policies, record retention requirements, and applicable regulatory standards. Maintain security access models, audit capabilities, and governance controls. Support internal and external audits related to document management and information governance. Develop and maintain disaster recovery and business continuity procedures for the platform. Leadership and Strategic Planning Serve as the organization's subject matter expert for OnBase technologies and capabilities. Provide technical leadership and mentoring to analysts and project teams. Evaluate emerging Hyland technologies and recommend strategic enhancements. Develop roadmaps for platform growth and modernization. Lead major system upgrades, migrations, and enterprise initiatives. Vendor Management Serve as the primary liaison with Hyla…

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