Office Order Processing Specialist

Overview We are seeking a highly motivated and detail-oriented Office Order Processing Specialist to join our fast-paced office environment. This critical role will ensure the accurate and timely processing of customer orders from entry to fulfillment. The ideal candidate must be a skilled multi-tasker with proven experience in Excel and QuickBooks, capable of managing a high volume of orders while maintaining a high level of accuracy. Key responsibilities: Process customer orders: Accurately enter and process a high volume of sales orders received via phone, email, and other platforms into our order management system. QuickBooks management: Create and manage invoices, purchase orders, and estimates using QuickBooks. Ensure all data entry is accurate and up-to-date. Inventory coordination: Coordinate with warehouse and logistics teams to confirm product availability and ensure timely shipments. Monitor inventory levels and report any discrepancies. Customer service: Serve as a primary point of contact for customer inquiries regarding order status, tracking information, and delivery timelines. Professionally resolve any order-related issues or discrepancies. Administrative tasks: Maintain and update customer records, assist with general office duties, and perform other tasks as assigned. Reporting: Utilize advanced Excel skills to generate reports on order processing efficiency, sales data, and other key metrics. Required skills and qualifications : Proven experience in an order processing or similar administrative role. High proficiency in Microsoft Excel, including the use of pivot tables, and complex formulas. Demonstrated experience using QuickBooks for order processing, invoicing, and purchase orders. Exceptional multi-tasking and organizational skills with a strong ability to prioritize tasks effectively. High level of accuracy and attention to detail, especially during high-volume periods. Excellent verbal and written communication skills to interact with customers, sales reps, and other teams. Ability to work both independently and collaboratively as part of a team. High school diploma or equivalent is required; an associate's degree or higher is a plus. Pay: $21.00 - $24.00 per hour Benefits: 401(k) 401(k) matching Health insurance Paid time off Work Location: In person

View the full posting and apply