Office Operations Manager

Superior Fence & Rail of Columbus is looking for a highly organized and proactive Office Operations Manager to join our growing organization and play a pivotal role in maintaining smooth day-to-day operations.

At Superior Fence & Rail , we look for people who thrive within a collaborative work environment while exemplifying our core values of positivity, respect, clarity, professionalism, and integrity. We pride ourselves on fostering a collaborative and innovative work environment where every team member contributes to our success.

Job Summary:

As part of our team, you will have the opportunity to contribute to the short and long term success of a privately-owned small business backed by the support of the largest fence contractor in the US.

As Office Operations Manager you will be responsible for executing day to day office activities and functions to maintain efficiency and drive customer satisfaction.

The role requires a versatile professional with excellent organizational skills, attention to detail, and the ability to multitask. The ideal candidate will be a proactive problem solver, an effective communicator, and a team player.

If you are looking for a rewarding career with a rapidly growing organization and the potential for future advancement, reach out today to set up an interview to learn more about this exciting opportunity.

Learn more about us at www.superiorfenceandrail.com

Job Responsibilities

• Manage daily office operations, including handling phone calls, emails, and customer inquiries.
• Process new sales contracts, create new customer records, and audit layouts for accuracy.
• Interface with Operations and Production teams to track project status and provide updates to customers.
• Build and release job packets to the Operations Team.
• Coordinate installation scheduling, including outbound customer calls, same-day coordination, and post install closeouts.
• Oversee Accounts Receivables, including project invoicing and receipt of customer payments.
• Assist with sales appointment scheduling and coordination.
• Assist with Permit/HOA application document generation & submission.
• Support Management with administrative needs as necessary.

Benefits

• Flexible Work Schedule
• Competitive Compensation
• Paid Time Off/Vacation
• Health, Dental, and Vision Insurance
• Robust Training and Support System

Requirements

• Proven experience as an Office Manager or in a similar administrative role.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency or familiarity with Google Workspace Products (G-Mail, Sheets, Docs)
• Familiarity with CRM/Customer Management Software Tools
• Highly Organized with a Strong Attention to Detail
• Exceedingly positive in his/her Work Attitude
• Ability to work in a team environment

“We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”