Office Manager / Transportation Dispatcher

Synergy is seeking a dependable, organized, and flexible Office Manager / Transportation Dispatcher to support the daily operations of our business. This position will coordinate transportation schedules, assist customers and staff, help manage invoices and accounts receivable, and keep the office running efficiently. Transportation needs can change throughout the day, the ideal candidate must be comfortable working in a fast-paced environment, adjusting schedules quickly, and handling multiple priorities at once. This is a fast-paced office position that requires frequent communication and the ability to respond quickly to changing transportation needs. Flexibility is essential, as schedules and priorities may change throughout the day. Responsibilities · Schedule and coordinate transportation services · Dispatch drivers and adjust routes or schedules as changes occur · Communicate with drivers, clients, facilities, and other transportation partners · Answer phones, respond to questions, and provide excellent customer service · Monitor daily transportation operations and resolve scheduling issues · Prepare, organize, and send invoices · Assist with accounts receivable, payment tracking, and follow-up · Maintain accurate records, schedules, and customer information · Handle general office management and administrative duties · Communicate schedule changes promptly and professionally · Help identify and resolve problems in a timely manner · Maintain confidentiality and follow company policies and procedures Qualifications · Previous experience in transportation scheduling, dispatching, or logistics preferred · Experience with invoicing and accounts receivable via QuickBooks · Strong organizational and time-management skills · Excellent verbal and written communication skills · Comfortable answering phones and assisting customers · Ability to multitask and remain calm under pressure · Strong attention to detail and accuracy · Proficiency with computers, email, Microsoft Office, and scheduling or accounting software · Ability to adapt to changing priorities throughout the day · Professional, reliable, and dependable work ethic Preferred Qualifications · Previous office management or administrative experience · Experience working with transportation companies and/or service companies To Apply: Please submit your resume and a brief description of your relevant experience to Devin at dkono@synergyfire.net Pay: $25.00 per hour Expected hours: 40.0 per week Benefits: 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Work Location: In person

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