Office Manager at Health and Wellness Clinic

Inspiring, engaging and organized. As a manager at Alliance Wellness Clinic, you will use your interpersonal and organizational strengths to champion top level office operations, and ensure an exceptional experience for our patients and practitioners alike. About Alliance Wellness Clinic: Alliance Wellness Clinic (AWC) is an industry leader in collaborative health and wellness. With a large team of practitioners, Alliance has helped over 40,000 patients to achieve their wellness goals. Alliance Wellness clinic offers extended hours, evening and weekend appointments, direct billing and online booking to ensure a great patient experience. We believe in patient-centric, collaborative, evidence based approach to improved health for our patients and we are looking for a passionate, positive, customer service superstar to lead our team. Our offices boast great natural light, beautiful views, inviting spaces and wonderful team dynamic. What is in it for you: Competitive pay: starting salary $50,000+/year Employee benefit package including health and dental coverage Engaging, dynamic and positive team environment Opportunity to develop your talent and grow within an 10+ year old organization Be a part of health and wellness patient care development and help to build and maintain your own administrative team. Overview of the position: Reporting to the Clinic Manager, the Office Manager is responsible for day-to-day office operations and for maintaining the monthly integrity of office administration and accounts. The Office Manager is also responsible for working with practitioners, vendors, law firms, ICBC, WCB and other stake holders. What you will be doing: Support the Alliance Wellness Clinic care team with all aspects of administration. Ensure friendly and engaging service to all patients and practitioners. Handle concerns and react quickly, tracking and notifying the Clinic Manager as required, to guarantee memorable moments for our patients. Ensure that all clinic standards, policies and procedures are adhered to. Oversee full-time, part-time, contract employees and 3rd party vendors as needed. Facilitate, schedule, train and oversee staff as needed. Maintenance of accounts payable and receivable. Code AP&AR in Quickbooks, submit to bookkeeper after appropriate approvals. Perform daily banking operations, maintain cash floats. Complete inventory management for clinic. General data entry as required. Answering phone and email inquiries as required. First point of contact for practitioners for scheduling and customer service issues. Aid in onboarding new practitioners and staff into AWC including ensuring intake paperwork is complete, registration with direct billing, MSP, ICBC and other insurance as required. Aid existing practitioners with billing queries, payments, rule compliance, and customer service issues. Service focused personality and previous office management experience is required. Prior experience in the paramedical healthcare field is preferred, but not essential Proven ability to build and maintain good relationships with multiple stakeholders. Communicate thoughts, actions and opportunities clearly. Have strong organizational skills and a general understanding of office operations. Does this sound like you? Alliance Wellness Clinic is an inclusive company and our ambition is to attract, recruit and promote diverse talent. If you would make a great addition to our team, please email a cover letter specifically explaining why we are a great match, along with your resume. Only candidates with cover letters will be considered and or contacted. Thank you for your time and consideration. Job Type: Full-time Pay: $50,000.00-$65,000.00 per year Benefits: Dental care Extended health care Vision care Application question(s): Do you have a minimum of 2 years on direct Janeapp experience? Is there a cover letter accompanying this application? Experience: Management: 2 years (required) Work Location: In person

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