Office Coordinator/Dispatcher

Office Coordinator / Dispatcher Location: Shakopee, MN | Part-Time | Full-Time - Flexible Schedule, Regular daytime business hours Pay: $18–$23/hr (based on experience) Minn Mechanical Contractors LLC is looking for a highly organized and friendly Office Coordinator / Dispatcher to support our day-to-day operations. This role helps keep our technicians on schedule, assists management, and ensures customers receive fast, professional service. If you’re detail-oriented, great on the phone, and enjoy keeping things running smoothly, we’d love to hear from you. Job Summary You’ll be the main point of contact for customers, suppliers, and technicians. Responsibilities include answering calls, scheduling jobs, organizing files, coordinating parts and permits, replying to emails, and supporting management with delegated tasks. This is a hands-on office role that also includes occasionally accepting equipment shipments and maintaining organized office operations. Key Responsibilities Answer incoming calls and collect customer information Schedule and dispatch service and installation jobs Reply to emails, texts via CRM app, and customer inquiries Call customers and suppliers as needed Keep digital and physical files organized and up to date Process work orders, invoices, and job documentation Apply for permits and ensure proper records are maintained Assist in ordering parts and materials; accept occasional equipment deliveries Assist management with delegated tasks (reports, write-ups, document prep, scheduling vehicle maintenance or service, etc.) Maintain organized office operations, supplies, and documentation Qualifications Strong communication and customer service skills Highly organized with excellent attention to detail Comfortable with technology: Very familiar with Google Workspace, dispatching/scheduling software, email/text platforms Experience in dispatching, scheduling, or office coordination Reliable, professional, and proactive HVAC or construction office experience is a plus Must be comfortable in a quickly growing small business setting Must be resourceful and willing to figure out things by researching and problem solving on the fly Pay: $18.00 - $23.00 per hour Benefits: Flexible schedule Paid time off Experience: Office: 1 year (Preferred) Ability to Commute: Shakopee, MN 55379 (Preferred) Work Location: In person

View the full posting and apply