Office Coordinator

About Us: Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the world by number of members and locations. As of March 31, 2026, Planet Fitness had approximately 21.5 million members and 2,909 clubs in all 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia and Spain. The Company’s mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. Approximately 90% of Planet Fitness clubs are owned and operated by independent business owners. At Planet Fitness, our purpose is to create a more connected and Judgement Free™ planet, where fitness and wellbeing are within reach for all. That commitment extends to our team members and how we work together. Breaking Boundaries Together is how we bring our employee experience to life, creating a place where people can show up as themselves, explore what’s possible, continue to grow and achieve more together than they can alone. Guided by our PLANET Principles, we put people first, lead with authenticity and integrity, embrace change and thrive together. For the past 30 years, we’ve helped millions of people in their fitness journey and revolutionized the industry along the way. And we’re just getting started! Overview: The Office Coordinator is responsible for creating a welcoming, organized, and professional workplace experience for team members, candidates, franchisees, vendors, and guests visiting the Boston Club Support Center. This role supports front desk operations, office readiness, meeting coordination, and shared-space management while serving as a key resource for day-to-day office needs. The Office Coordinator partners closely with the Office Manager to ensure workplace services operate efficiently and ensures conference rooms, common areas, supplies, and guest experiences consistently reflect the Planet Fitness culture and brand. This is a full-time role that requires regular, in-person work at our Boston, MA office, Monday-Thursday, with optional work-from-home Fridays. The anticipated work schedule will be 8:30am-5:00pm. Candidates must reside within commuting distance of this office location. Fully remote work is not available for this role. Responsibilities: Front Desk & Guest Experience Serves as the first point of contact for team members, candidates, franchisees, vendors, and visitors entering the Club Support Center. Welcomes guests, manages visitor check-in processes, and supports building access and security procedures. Coordinates candidate and visitor experiences, ensuring meeting schedules remain on track and guests receive a positive experience. Answers questions and directs visitors to appropriate contacts and meeting locations. Conference Room & Workplace Readiness Coordinates conference room scheduling, setup, catering, materials distribution, and post-meeting cleanup. Maintains readiness of conference rooms, common spaces, kitchens, break areas, and shared workplace resources. Ensures supplies, beverages, snacks, and workplace essentials remain stocked and available. Supports office event preparation and workplace activities as needed. Office Operations & Administrative Support Processes incoming and outgoing mail, packages, and deliveries. Assists with supply inventory management, office ordering, and workplace organization. Supports calendar scheduling, administrative activities, and general office coordination. Assists with onboarding logistics, workspace setup, and office readiness for new team members. Team Member Support & Continuous Improvement Supports employee engagement events, wellness activities, and culture initiatives. Partners with the Office Manager to identify opportunities to improve office operations and workplace experience. Maintains office standards that ensure a clean, welcomi…

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